Sales Associate -Travel Retail

Reed Recruitment Middle East; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail luxury group in Dubai is seeking Sales/Senior Sales Associates to assist customers with their needs and achieve sales targets. The ideal candidates will demonstrate excellent selling skills, knowledge of products, and have strong communication abilities. Responsibilities include advising customers, handling new product launches, and maintaining customer relationships to build brand loyalty.

Qualifications

• Thorough knowledge of product features and benefits.
• Understanding of competing brands and pricing strategies.

Responsibilities

• Assist customers with their needs regarding products and services.
• Advise customers on the best product ranges.
• Achieve sales targets through upselling and cross-selling.

Skills

Selling and presentation skills

Excellent communication skills in English

Basic numerical and IT skills

Job description

Our client is a leading retail luxury group looking to hire Sales/Senior Sales Associates for their Dubai location.

Role and Responsibilities:

• Understanding and assisting customers with their needs and queries about products, prices, and services.
• Advising customers on product ranges best suited to their needs.
• Achieving sales targets and increasing sales through advanced sales techniques, focusing on upselling and cross-selling.
• Maintaining customer relationships to build long-term brand loyalty.
• Handling new product launches, promoting products, and managing visual merchandising.
• Ensuring stock replenishment at all times.
• Maintaining cleanliness, hygiene standards, and visual displays.
• Implementing CRM at the store level and providing relevant feedback.
• Coordinating with the Customer Care Centre for after-sales service.
• Generating daily sales reports.
• Following all company procedures regarding ordering, cash handling, and other practices.

Knowledge and Skills:

• Thorough knowledge of product features and benefits, and brand details in the store.
• Understanding of competing brands and pricing strategies.
• Familiarity with internal procedures, processes, and systems.

Personality Traits:

• Good selling and presentation skills.
• Excellent communication skills in English.
• Well-groomed with a good personality.
• Basic numerical and IT skills.