Sales Associate | Ganache Chocolatier

Alabbar Enterprises & ANOTHER; Dubai; On-site; AED 30,000 - 45,000; Full time

Job summary

A leading company in Dubai is seeking a Sales Associate to enhance customer experience in the luxury chocolate retail sector. The role includes greeting customers, managing transactions, and providing recommendations on products. Ideal candidates will have retail experience, fluency in English, and merchandising skills.

Qualifications

• 2 to 3 years of retail experience required.
• Experience in luxury chocolate or confectionery retail is highly desirable.
• Excellent in handling customer complaints.

Responsibilities

• Greeting customers and providing recommendations.
• Managing financial transactions and processing payments.
• Preparing merchandise and designing displays.

Skills

Customer Service

Merchandising

Fluency in English

Education

Graduate in a related discipline

Job description

Responsible for welcoming customers and offering them assistance. Sales Associate will also include operating cash registers, stocking shelves and preparing merchandise for display.

JOB RESPONSIBILITIES:

• Greeting customers
• Responding to questions and giving information to the customers
• Sharing product knowledge with customers
• Providing recommendations to customers
• Introducing promotions and opportunities to customers.
• Up-selling products to increase purchase amounts.
• Managing financial transactions and processing payments
• Preparing merchandise and designing displays
• Assisting with inventory
• Handling refunds and returns
• Creating a positive customer experience and work environment

JOB REQUIREMENTS:

• Atleast 2 to 3 years of retail experience
• Experience in the luxury chocolate / any confectionary & food retail industry is highly desirable
• Fluency in English
• Graduate in a related discipline
• Merchandising skills and must be able to create trays, baskets, and customized gifts.
• Excellent in customer service and handling customer complaints.

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