Sales Associate

Apparel Group; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A retail company in Ras Al Khaimah seeks a sales representative to maximize in-store sales through exceptional customer service and operational efficiency. Responsibilities include assisting customers, maintaining inventory, and adhering to company policies. Candidates should be presentable, knowledgeable about products, and flexible with working hours.

Qualifications

• Must be presentable and well-groomed at all times.
• Flexible to work for extended hours during Sale periods.
• Must possess up-to-date product knowledge.

Responsibilities

• Greet customers and assist them in selecting the right product.
• Promote the Club Apparel Loyalty Program for repeat sales.
• Ensure all stock is displayed according to standard layout norms.
• Handle the POS efficiently and adhere to Loss Prevention Policies.

Skills

Exceptional customer service

Product knowledge

Sales techniques

Flexibility in working hours

Job description

Job Description

POSITION OBJECTIVE

• The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
• Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager

Key Responsibilities

Customer Service:

• Greet the customers and assist them in selecting the right product.
• Convert the window shoppers to ultimate buyers.
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Serve Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank)
• Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
• Must be presentable and well-groomed at all the times
• Flexible to work for extended hours during the Sale period
• Must possess up to date product knowledge and ensure minimal stock loss.
• Flexible to work for extended hours during the Sale period.

Merchandise

• Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
• Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
• Record the inventory inward / outward and maintain the report of the same Process
• Handle the POS (Point of Sale) / Billing Counter efficiently
• Tally money in the cash till during the beginning / end of the shifts
• Issue receipts / refunds / change to the customers correctly
• Process the payments by cash / credit cards / vouchers / automatic debits
• Ensure awareness and vigilance at all times of security in the store without any negligence
• Must be flexible to work for varied shifts and overtime as per the business requirement
• Adhere to SOP & Loss Prevention Policies
• Maintain confidentiality of the sales figures to the outside party