Sales Associate

About the Role:

Soit Belle is a luxury high-end jewelry brand based in Dubai, known for its refined craftsmanship, elegant design, and exceptional customer experience. We are currently seeking a well-spoken, poised, and customer-focused Sales Associate to join our boutique team at Wafi Mall.

While prior experience in jewelry is not required, we are looking for someone who demonstrates the following:

1. A genuine passion for a luxury lifestyle and refined aesthetics
2. Strong charisma and the ability to engage with clients in a polished and professional manner
3. A minimum of one year living in Dubai, with familiarity with the preferences of high-end clientele

Key Responsibilities:

• Deliver an exceptional client experience from the moment of welcome to post-sale relationship building
• Learn and confidently present the details of Soit Belle’s jewelry collections, including craftsmanship and materials
• Achieve sales targets by understanding client needs and offering tailored recommendations
• Maintain the boutique’s visual standards, ensuring a pristine and elegant product display
• Collaborate positively with team members in a supportive and professional environment
• Ensure smooth and accurate transactions using POS systems
• Initiate and manage communication with new and potential clients through various professional channels (phone, email, direct contact)
• Support the brand’s image through respectful, tasteful, and elegant client interactions
• Remain open to learning and continuous improvement in jewelry knowledge, sales skills, and customer service excellence

Qualifications:

• Excellent communication skills in both Arabic and English
• At least one year of relevant work experience in Dubai in a customer-facing or sales-related role
• Presentable appearance, strong interpersonal skills, and confidence in engaging with clients
• Proficiency in using technology, including POS systems and retail software