Sales Associate

Richemont; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player in luxury retail seeks a passionate ambassador to represent their iconic brand. In this engaging role, you will welcome and advise a diverse clientele, fostering strong relationships while driving sales and achieving set targets. Your expertise in the luxury retail sector will shine as you manage stock, enhance service quality, and maintain impeccable visual merchandising standards. This role offers a unique opportunity to be part of a brand renowned for its craftsmanship and elegance, where your contributions will directly impact customer satisfaction and brand loyalty. Join a team that values creativity and excellence in every interaction.

Qualifications

• 3+ years of experience in luxury retail is essential.
• Fluency in English and excellent presentation skills are required.

Responsibilities

• Welcome and advise local and international customers.
• Develop sales and achieve goals set by the Commercial Director.
• Maintain high standards of visual merchandising and brand representation.

Skills

Customer Service

Sales Development

Relationship Management

Product Knowledge

Visual Merchandising

Job description

Combining creativity and savoir-faire, Delvaux has been crafting timeless leather designs since 1829. Founded in Brussels by Charles Delvaux, its elegant, innovative bags have always offered both freedom and femininity.

Poetic expressions of emotion and craftsmanship, Delvaux’s designs are handmade by artisans who have handed their skills down from generation to generation. Sculptural lines and sensual leathers have long defined Maison’s creations, instantly recognizable by their quality, sophistication, and attention to detail.

Mission:

As an ambassador for our brand, your main tasks will be as follows:

1. Welcome, advise and retain local and international customers at Delvaux
2. Develop sales and achieve the goals set by the Commercial Director
3. Cultivate strong relationships and ensure timely follow-ups with clients (existing & new)
4. Verify and manage stock status and replenish the corner to meet constant customer needs
5. Participate in the continuous improvement of quality of service and hospitality towards customers
6. Acquire a large knowledge and understanding of our product lines to build a close relationship with clients and increase sales
7. Represent the brand image by maintaining the highest standards of visual merchandising, housekeeping, and Delvaux standards
8. Provide feedback on sales, customer profiles, and product performance to your manager

Profile:

1. At least 3 years of experience in the luxury retail industry
2. Fluency in English is mandatory
3. Excellent presentation and passion for the brand