Sales Associate

Secondary School (Academic / General, Vocational)

Nationality: Any Nationality

Job Description

1. Provide world-class service to our client base via chat, phone, and email.
2. Represent the company and product at the highest possible level.
3. Provide insight and feedback to the product team on our products, trends, and help build the best trading app in the world.
4. In-depth understanding of multiple workflows, policies, and tools.
5. Educate our clients on financial instruments and assist them in getting started on the platform. Schedule and attend meetings.
6. Stay up to date on the latest financial happenings and major headlines.
7. Participation in exciting events in our industry (expos, seminars, etc.).
8. Investigate written inquiries submitted by our clients using a combination of publicly available material as well as internal systems and departments.
9. Prepare a written response to client inquiries which will be clear, concise, and complete.
10. Ensure all client inquiries are responded to in full, including any follow-up inquiries.
11. Ensure that inquiries are responded to in a timely manner consistent with service level commitments.
12. Offer support and guidance to clients. Be up to date with legal and regulatory requirements/changes in our industry.
13. Be up to date with the products, strategies, business models of our competitors and always on the lookout for the next improvement.
14. Develop business from own source network of traders, partners etc.
15. Provide training and education to clients on our products, platforms, and services.

Here are your perks of joining us!

1. Turn your passion and dedication into results, and so will you!
2. Bring your enthusiasm to work, be hands-on with your projects, be keen to grow!
3. Our international environment, with its global diversity, will provide you with ample opportunities to learn, perform and make an impact to be proud of.
4. We make sure you get the finest training and certifications to propel your career.
5. Reward & Recognition | In a constantly changing world, you’ll need a strong foothold.
6. You will have a fixed income.
7. We have also leveled up the game with performance bonuses to honor your accomplishments.

Desired Candidate Profile

1. FRESHER
2. SALES MINDED PEOPLE
3. Have a University / College degree in Business, Marketing, Computer related field or equivalent / High school diploma.
4. Be dynamic, innovative and self-motivated with strong communication skills.
5. Have good presentation, organizational and time management skills.
6. Be a native or near native English speaker.
7. Have excellent communication skills.
8. Have advanced computer skills, CRM, Microsoft Word / Excel / PowerPoint. Have strong oral and written communication skills, as well as presentation skills.

Business Bay, Dubai, United Arab Emirates (UAE)