Sales Associate

Majid Al Futtaim; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a passionate sales associate to champion customer service and exceed sales targets. In this role, you will utilize your excellent communication skills to understand customer needs and provide exceptional service, ensuring a memorable shopping experience. You will contribute to the store's success by maintaining high standards and leveraging your product knowledge to drive sales. Join a dynamic team that values customer satisfaction and offers opportunities for personal growth in a vibrant retail environment.

Qualifications

• 1-2 years of industry experience in sales or customer service.
• Proficient in identifying customer needs and product knowledge.

Responsibilities

• Achieve sales targets through excellent customer service.
• Address customer concerns promptly and professionally.

Skills

Customer Service

Communication Skills

Sales Skills

Education

High School Certificate

Job description

The role will be responsible for achieving set sales targets through effective sales and excellent customer service thereby promoting the Company and brand. The individual must be proficient in identifying customer needs and demonstrating in-depth product knowledge thereby driving sales targets in line with Company policies and guidelines.

ROLE PROFILE

• Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfillment of an Exceptional Experience for The Customer.
• Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
• Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
• Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
• Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
• Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
• Use Advanced Selling Skills in Order to Better Support the Customer’s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom.
• Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.

REQUIREMENTS

• High School Certificate
• 1-2 Years Industry Experience
• Good Communication Skills
• Excellent Customer Service