Sales Associate

Beside Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail chain in the Middle East is seeking a sales-driven individual to enhance customer service and achieve store targets. The ideal candidate will have retail experience, excellent product knowledge, and skills in MS Office. Responsibilities include maintaining customer relationships, processing shipments, and completing administrative tasks. This position offers an opportunity to excel in a vibrant retail environment in Dubai.

Qualifications

• A year's experience in a similar role within a similar brand preferred.
• Local retail experience preferred.
• Basic skills in MS Office.
• Knowledge of the local culture and sensitivities. Knowledge of fashion.

Responsibilities

• Achieving personal, store, and KPI targets.
• Provide excellent customer service by following policies.
• Maintain up-to-date product knowledge for excellent service.
• Process shipments and organize merchandise.
• Complete operational administrative tasks.

Skills

Customer service

Product knowledge

Local retail experience

MS Office skills

Job description

Beside Group is one of the biggest Retail chains in the Middle East. We have a strong family taking care of Premium brands like Diesel, Fred Perry, Pinko, Scotch & Soda, Puma, Geox, Longchamp and Aape.

The purpose of the role is to drive sales through customer service, in order to ensure that personal and store targets are being met.

Responsibilities:

• Achieving the personal, store and KPI targets in order to meet the overall organizational objectives.
• Provide excellent customer service at all times by following policies, providing product information and adopting a friendly as well as courteous attitude towards customers, in order to establish and manage lasting relationships.
• Maintain up-to-date product knowledge, in terms of designs, trends, quality-based issues, availability in order to provide excellent customer service.
• Sending and receiving of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise.
• Complete operational administrative tasks as requested by management.

Qualifications:

• A year’s experience in a similar role, within a similar brand preferred.
• Local retail experience preferred.
• Basic skills in MS Office.
• Knowledge of the local culture and sensitivities. Knowledge of fashion.