Sales Assistant - Sports Fashion

GMG; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Sales Assistant to join their dynamic team. In this role, you will engage with customers, providing them with in-depth knowledge of products and services while maximizing sales opportunities. Your commitment to exceptional customer service will help create a positive shopping experience. You'll be responsible for educating clients on product features, handling transactions, and ensuring a well-organized store environment. This position offers a chance to grow within a leading company in the retail sector, where your contributions will be valued and recognized. If you are passionate about sales and customer interaction, this is the perfect opportunity for you.

Qualifications

• Strong customer service skills with a focus on maximizing sales.
• Ability to educate clients on product features and benefits.

Responsibilities

• Assist customers with product selection and provide exceptional service.
• Achieve sales targets through effective sales techniques and customer engagement.

Skills

Customer Service

Sales Techniques

Product Knowledge

Communication Skills

Education

High School Diploma

Tools

Cash Register

Job description

Gulf Marketing Group is one of the Middle East’s leading, family owned companies. Operating across the GCC, Gulf Marketing Group is a dynamic group boasting a diverse portfolio of retail outlets, brands and consumer and B2B services across key sectors such as healthcare and pharmaceuticals, sports and fitness, real estate, education and technology.

About the Role

Sales Assistant at GMG will be responsible for products and services to customers with the aim of maximizing sales opportunities and providing exceptional service.

Core Responsibilities:

1. Describes product features and benefits; demonstrates the use and handling of the product.
2. Educates clients on brands quality standards and specifications.
3. Advises customers on product ranges best suited to their needs; answers customers’ queries to help them make a decision on the purchase.
4. Provides information to customers on warranties, features, specifications, maintenance and care of products.
5. Ensures customers’ needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standard.
6. Maintains awareness of new product launches, promotional events and sales.
7. Achieves sales targets by using sales techniques, up-selling and cross selling.
8. Ensures promotions and pricing are accurate and in line with company standards and policies.
9. Computes sale prices and discounts as applicable; maintains sales records.
10. Receives and processes cash, changes and credit payments and generates invoices and receipts.
11. Operates as a cashier and be consistently accurate in money handling (if applicable).
12. Follows the store’s after sales processes and ensures full adherence to repair/return policies and procedures.
13. Adheres to loss prevention, inventory controls and standard operating procedures of the company.
14. Provides assistance in store merchandising in product placement and arrangement.
15. Ensures the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times.

Self-Management:

1. Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year.
2. Takes ownership of his/her own learning agenda by identifying development needs in consultation with the manager and agreeing on the individual development plan which goes beyond just training and development.
3. Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.