Sales Assistant - Sports Fashion

GMG; Ajman; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Sales Assistant to join their dynamic team. In this role, you will engage with customers, promoting products and delivering exceptional service. Your responsibilities will include educating clients about product features, achieving sales targets, and maintaining store standards. This position offers an exciting opportunity to grow within a family-owned company known for its diverse portfolio across various sectors. If you are passionate about sales and customer service, this is the perfect chance to make a significant impact.

Qualifications

• Strong customer service skills with a focus on sales.
• Ability to educate clients on product features and benefits.

Responsibilities

• Promote products and services to maximize sales opportunities.
• Ensure high standards of customer service and resolve complaints.

Skills

Customer Service

Sales Techniques

Product Knowledge

Cash Handling

Education

High School Diploma

Bachelor's Degree (Preferred)

Job description

Gulf Marketing Group is one of the Middle East’s leading, family-owned companies. Operating across the GCC, Gulf Marketing Group is a dynamic group boasting a diverse portfolio of retail outlets, brands, and consumer and B2B services across key sectors such as healthcare and pharmaceuticals, sports and fitness, real estate, education, and technology.

About the Role

The Sales Assistant at GMG will be responsible for promoting products and services to customers, aiming to maximize sales opportunities and provide exceptional customer service.

Core Responsibilities:

1. Describe product features and benefits; demonstrate the use and handling of products.
2. Educate clients on brand quality standards and specifications.
3. Advise customers on product ranges best suited to their needs; answer queries to assist in purchase decisions.
4. Provide information on warranties, features, specifications, maintenance, and care of products.
5. Ensure customer needs are met, resolve or escalate complaints, and maintain high standards of customer service.
6. Stay informed about new product launches, promotional events, and sales.
7. Achieve sales targets through effective sales techniques, up-selling, and cross-selling.
8. Ensure promotions and pricing are accurate and align with company policies.
9. Calculate sale prices and discounts; maintain accurate sales records.
10. Process cash, change, and credit payments; generate invoices and receipts.
11. Operate as a cashier, ensuring accuracy in money handling where applicable.
12. Follow store after-sales processes and adhere to repair/return policies.
13. Follow loss prevention, inventory controls, and operational procedures.
14. Assist in store merchandising, including product placement and arrangement.
15. Maintain high standards of store cleanliness and grooming etiquette.

Self-Management:

1. Set performance goals with the manager at the start of the year and work towards achieving them.
2. Take ownership of personal learning by identifying development needs and creating a personal development plan.
3. Stay updated on industry developments, new techniques, and current issues through ongoing education and professional growth.