Sales Assistant | Retail | Toys R Us | 06 Mall

Al-Futtaim; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail company in the UAE is seeking a Sales Associate to enhance customer experience and drive sales. The role involves maintaining store standards, engaging with customers, and providing excellent service. Ideal candidates will possess strong communication skills and a high school diploma, along with 1-2 years of retail experience.

Qualifications

• Good verbal communication skills.
• Excellent customer service skills.

Responsibilities

• Maintain store standards and cleanliness.
• Greet customers and provide product information.
• Deliver efficient service at the cash wrap.

Skills

Verbal communication

Customer service

Education

High School Degree

Job description

Job Requisition ID: 169476

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Our entrepreneurship and relentless customer focus enable us to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each day.

Overview of the Role

The Sales Associate is responsible for sales generation, delivering a positive customer experience, and performing various operational duties as assigned by the store management team, such as housekeeping and visual presentation standards.

What You Will Do

1. Create a clean and organized environment by maintaining store standards and cleanliness.
2. Make a positive first impression through energetic attitude and appropriate dress code.
3. Greet customers immediately upon entry with a smile and genuine greeting.
4. Provide customers with current and relevant product information.
5. Offer quality service in fitting rooms, follow up promptly, maintain cash wrap cleanliness, and attempt to increase sales.
6. Deliver efficient service at the cash wrap, offer gift cards, maintain cleanliness, and capture customer information in the database.
7. Sincerely thank customers as they exit and invite them to return.

Required Skills to Be Successful

Good verbal communication skills and excellent customer service skills.

What Equips You for the Role

1. Minimum Qualifications and Knowledge: High School Degree.
2. Minimum Experience: 1-2 years of retail sales experience.

We encourage you to read the job description carefully before applying, to ensure you can demonstrate why this opportunity is right for you. Please prepare a well-crafted, personalized CV to boost your visibility. Our Talent Acquisition team considers both skills and values alignment, including respect, integrity, collaboration, and excellence. We are committed to providing a positive candidate experience and will review and respond to all applications.