Sales Assistant (Mid-Level)

Job Title: Sales Assistant (Mid-Level)

Location: Fujairah, UAE

Department: Sales

Reports To: Director of Sales

Employment Type: Full-time

About The Company
We are proud to be the first manufacturer of membrane housings for large-scale reverse osmosis in the Middle East. Backed by 20 years of expertise in delivering industrial and municipal reverse osmosis systems for water treatment, our technology is designed for superior performance and reliability. Launching in 2025, our state-of-the-art production facility in the United Arab Emirates is strategically positioned to serve both regional and global markets efficiently.

Position Overview
We are seeking a mid-level Sales Assistant with a strong foundation in customer relationship management, marketing coordination, and sales operations. This role is ideal for someone with experience in industrial or technical sales environments, particularly in the water treatment sector. You will support the sales pipeline, engage with clients, manage CRM activities, and assist in maintaining our external communications through newsletters and social media.

Key Responsibilities

1. Sales Support & Customer Management
2. Respond to client inquiries via email and phone with professionalism and accuracy.
3. Prepare and manage sales quotations, purchase orders, and customer records.
4. Maintain and update CRM data, track leads, opportunities, and sales progress.
5. Coordinate with internal teams (production, logistics, technical) to support smooth order fulfilment and customer satisfaction.
6. Assist in follow-ups with prospects and customers to maintain engagement.

Marketing & Communication

1. Draft and schedule company newsletters to keep customers informed on product updates, company news, and promotions.
2. Prepare and publish posts on LinkedIn and other social media platforms to support brand visibility and lead generation.
3. Collaborate with the team to develop and maintain sales brochures, technical datasheets, and other promotional content.
4. Assist with trade show preparation and marketing campaigns where applicable.

Qualifications

1. 3-5 years of experience in a sales support or commercial assistant role, ideally within a technical, industrial, or manufacturing environment.
2. Hands-on experience with CRM systems is essential; experience with Odoo is a strong advantage.
3. Strong administrative skills with attention to detail and the ability to manage multiple tasks independently.
4. Excellent verbal and written communication skills.
5. Proficiency in Microsoft Office (especially Excel and Outlook); familiarity with marketing tools (e.g., Mailchimp, Buffer, Canva) is a plus.
6. A proactive mindset with a problem-solving attitude.