SALES APPLICATION ENGINEER

Cummins West Africa Limited; Dubai; On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in power generation is seeking a Sales Application Engineer to enhance customer relationships and aid product development in Dubai. This entry-level position offers an opportunity for recent graduates to integrate technical solutions while collaborating across various departments. Successful candidates will demonstrate strong problem-solving abilities and customer focus as they take part in growing the company's technological capabilities.

Qualifications

• Entry-level role, preferably for recent graduates or early career professionals.
• Proficient in CAD tools and MS Office suite.
• Experience in technical disciplines through internships or co-ops is beneficial.

Responsibilities

• Serve as a technical liaison, addressing customer feedback during product development.
• Investigate and resolve technical issues related to product integration.
• Collaborate cross-functionally to ensure project success.

Skills

Problem-solving

Customer focus

Education

Bachelor's degree in Electrical or Mechanical Engineering

Tools

MS Office

MATLAB

AutoCAD

Inventor

Creo

Job description

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Sales Application Engineer

We are looking for a talented Sales Application Engineer to join our power generation team in Dubai, United Arab Emirates. This role involves engineering support for our Sales Application Engineering team.

Responsibilities

• Technical Liaison: Serve as the technical liaison between Distribution and customers during new product development, ensuring customer needs and feedback are effectively communicated and addressed.
• Problem Investigation and Resolution: Investigate integration and installation problems, understand their causes, recommend actions, own problem resolution, and document results with guidance from experienced team members.
• Customer Relationships: Develop strong relationships with customer technical counterparts, act as their primary liaison to deliver product technical information, manage specifications, communicate changes, resolve installation issues, and facilitate requests.
• Independent Execution: Execute established work processes and systems independently while developing technology or product knowledge. Engage in improving systems and processes.
• Team Contribution: Contribute effectively toward team goals, influence your work group, and develop proficiency in critical competency areas.
• New Product Development: Represent customers in new product development programs, apply products to customer vehicles by developing technical specifications, implementing new designs, and delivering high-performance, low-cost solutions.
• High-Quality Solutions: Integrate high-quality and optimized customer solutions, interacting with sales and marketing teams to ensure solutions meet customer needs and expectations.
• Cross-Functional Collaboration: Collaborate with various departments, including marketing, IT, and customer service, to ensure successful project completion and delivery of high-quality products and services.

Qualifications

• Preferably a recent university graduate or early career professional. Relevant experience in internships, co-ops, extracurricular activities, or early career in a technical discipline is advantageous but not essential.
• A degree in Electrical or Mechanical Engineering from an accredited institution is required.
• Proficiency in MS Office, MATLAB, and CAD tools (AutoCAD, Inventor, Creo) is beneficial.
• French language skills are desirable but not mandatory.
• Strong customer focus and problem-solving skills: Ability to solve product issues, identify root causes, and implement data-based solutions.
• Experience in product support and machine integration to optimize performance, reliability, and cost.

Job Details

• Role Level: Entry-Level
• Work Type: Full-Time
• Country: United Arab Emirates
• City: Dubai

Company Website: [Insert Company Website]

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