Sales and Events Manager

Sunset Hospitality Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading multinational hospitality group based in Dubai is seeking a Sales and Events Manager responsible for driving event sales and ensuring exceptional guest experiences. This role includes identifying new business opportunities, managing logistics, and collaborating with teams to deliver successful events. The ideal candidate has a minimum of 5 years of hospitality experience, excellent communication skills, and a passion for customer service.

Qualifications

• Minimum 5 years of experience in a similar position in the hospitality industry.

Responsibilities

• Understand and implement company policies to optimize event sales.
• Identify new business opportunities and expand brand visibility.
• Develop and execute event marketing strategies.
• Negotiate contracts with clients and vendors.
• Oversee event logistics from planning to follow-up.
• Collaborate with internal teams for seamless communication.
• Maintain and grow client databases through CRM strategies.
• Deliver exceptional guest experiences during events.
• Monitor event budgets and control costs.
• Conduct market research on industry trends.

Skills

Excellent communications skills

Interpersonal skills and problem-solving

Good knowledge of MS Office programs

Customer-oriented with a positive attitude

Cooperative and self-giving team player

Ability to perform under stress

Positive and high energy level

Willingness to go the extra mile

Passion for customer service and hospitality

Proactive and taking initiative

Job description

About the Company

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 86 venues and with presence in 26 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

About the Role

We are currently looking for a Sales and Events Manager for our JIC cluster; Isola Ristorante, Joe's Backyard and Raise. The Sales and Events Manager is responsible for driving event sales, ensuring seamless execution of events, and delivering exceptional guest experiences. This role focuses on building and nurturing client relationships, identifying new business opportunities, and optimizing sales strategies to maximize revenue. The role also involves managing the complete event cycle from planning to execution, while maintaining the brand standards of Sunset Hospitality Group.

Responsibilities

• Understand and implement company policies and procedures to optimize event sales and operations.
• Proactively identify new business opportunities and expand brand visibility.
• Develop and execute event marketing strategies to meet business goals and customer expectations.
• Negotiate contracts with clients, vendors, and partners to secure business and ensure quality event execution.
• Oversee event logistics, including planning, setup, execution, and follow-up.
• Collaborate with internal teams to ensure seamless communication and coordination.
• Maintain and grow client databases through effective CRM strategies.
• Deliver exceptional guest experiences by upholding service standards during events.
• Monitor event budgets, control costs, and report financial outcomes to management.
• Conduct market research to stay informed of industry trends and competitive activities.
• Ensure compliance with health, safety, and company standards during events.
• Provide regular performance reports to support business decision-making.
• Perform other related duties as assigned.

Qualifications

• Minimum 5 years of experience in a similar position in the hospitality industry.

Required Skills

• Excellent communications skills.
• Interpersonal skills and problem-solving.
• Good knowledge of MS Office programs.
• Customer-oriented with a positive attitude.
• Cooperative and self-giving team player.
• Ability and willingness to perform under stress.
• Positive and high energy level.
• A willingness to go the extra mile in ensuring guests' needs are met.
• A passion for customer service and hospitality.
• Proactive and taking initiative.