Sales Advisor JLR (Used Cars)

AL TAYER GROUP LLC; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to drive automotive sales in a vibrant showroom environment. This role involves engaging with customers, understanding their needs, and providing expert advice on vehicle specifications and financing options. You will play a crucial part in achieving sales targets while ensuring exceptional customer satisfaction. Your experience in automotive sales, coupled with your bilingual skills, will be key to thriving in this fast-paced setting. Join a team that values quality service and aims to exceed customer expectations at every turn.

Qualifications

• 3-5 years of solid experience in automotive sales in the UAE.
• Good knowledge of automobile sales gained through formal training or work experience.

Responsibilities

• Carry out sales in accordance with pre-agreed monthly targets and budgets.
• Provide highest level of customer service and satisfaction at all times.

Skills

Automotive Sales

Customer Service

Sales Reporting

Bilingual Communication

Education

Degree in any discipline

Automotive Vocational Training

Job description

To plan, initiate and conduct sales process with the customers visiting the showroom or while on sales call and contribute to achieving the sales targets.

Roles and Responsibilities:

• Carry out sales in accordance with pre-agreed monthly targets and budgets.
• Prepare/ maintain call reports/log highlighting salient features and advise the Manager of the same.
• Report weekly/ monthly on agreed performance data, comparing actual with targeted/ budgeted performance.
• Attend to customers visiting the showroom, initiate sales process with them paying attention to their needs and offer qualified advice on the specifications of the product.
• Maintain close contact with prospect customers, make sales call and visit them to suit their schedule/ convenience. Introduce and follow up suitable sales prospects.
• Maintain customer database and contribute towards the development of prospects list. Keep abreast of competition in this segment of cars.
• Ensure pre-delivery inspections and proper documentation of the sales transaction.
• Ensure details of all vehicle transactions are accurately completed & recorded and registered with sales administration, including payment and the registration of the vehicle with the traffic department and invoicing.
• Provide highest level of customer service and satisfaction at all times in accordance with the company’s sales policies and procedures to maximize future recommended or repeat sales.
• Ensure that the customer is aware of all available extras, accessories and warranties.
• Notify the customers of delay, changes in the requirements and specifications etc., if any, ensuring smooth conclusion of vehicle handover.
• Provide customers with qualified advice on vehicle finance and insurance facilities.
• Participate in seasonal sales campaign and promotions to maximize sales penetration.

Desired Candidate Profile

• Degree in any discipline or through automotive vocational route
• 3 – 5 years solid experience in automotive sales in the UAE
• Good knowledge of automobile sales gained through formal training or work experience.
• Preferably bilingual (Arabic and English)
• Attention to details and concern for quality.

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