Sales Administrator

Gargash Motors & General Trading; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

A leading automotive company is seeking a Sales Administrator to support the sales team with various administrative tasks. This role involves managing customer documentation, processing sales transactions, and ensuring compliance with company policies. Successful candidates will demonstrate strong organizational and communication skills, with a preference for those with relevant experience in the automotive industry.

Qualifications

• 1-3 years working experience in a similar role.
• Experience in administrative or sales support, preferably in automotive.
• Associate's or Bachelor's degree in Business Administration or related field preferred.

Responsibilities

• Assist sales team with administrative tasks and customer inquiries.
• Prepare and process sales contracts and documentation.
• Monitor inventory levels and manage customer follow-ups.

Skills

Organizational Skills

Communication

Attention to Detail

Multitasking

Education

Bachelor's degree in Business Administration, Marketing, or related field

High school diploma or equivalent

Tools

MS Office

Dealership management software

Job description

About the job

Job Overview

The Sales Administrator is responsible for providing administrative support to the sales team, managing customer documentation, processing sales transactions, and ensuring accurate and efficient handling of sales-related tasks.

Job Responsibilities

• Assist the sales team with administrative tasks, including scheduling appointments, preparing sales reports, and handling customer inquiries.
• Provide support during the vehicle sales process, including vehicle ordering, delivery coordination, and customer follow-up.
• Prepare, review, and process sales contracts, purchase agreements, and other related documentation.
• Ensure all documentation is accurate, complete, and compliant with company policies and regulatory requirements.
• Maintain organised and up-to-date electronic and physical files for all sales transactions and customer records.
• Serve as the primary point of contact for customers throughout the sales process, addressing any questions or concerns promptly and professionally.
• Follow up with customers post-sale to ensure satisfaction and address any issues or service needs. • Coordinate with the finance department to facilitate the processing of financing and trade-in transactions.
• Monitor and manage the dealership’s inventory levels, ensuring that vehicles are accurately tracked and reported.
• Assist with vehicle ordering, receiving, and preparation for sale, including coordinating with suppliers and the service department.
• Prepare and update inventory reports and assist in the planning of inventory levels based on sales trends and forecasts.
• Generate and analyse sales reports, including daily, weekly, and monthly sales performance metrics.
• Provide insights and recommendations to the sales team and management based on sales data and trends.
• Prepare reports on inventory status, customer interactions, and sales pipeline activities.
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Assist with office management tasks such as ordering supplies, coordinating with service providers, and maintaining office equipment.
• Support the implementation of sales promotions, events, and marketing initiatives.
• Ensure compliance with policies, industry regulations, and legal requirements related to sales and documentation.
• Conduct regular audits of sales records and documentation to ensure accuracy and consistency.
• Address and resolve discrepancies or issues related to sales transactions and customer accounts.
• Uphold company values throughout business practices and utilise sound judgment in decision making.
• Any other additional duties as may be required by management based on needs of the business.

Role Specifications

Work Experience

• A minimum of 1-3 years working experience in a similar role.
• Proven experience in an administrative or sales support role, preferably within the automotiv

Educational Qualification Training

• Associate’s or Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
• High school diploma or equivalent required.

Skills / Personal Attributes

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and dealership management software (e.g., CRM systems)
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Attention to detail and accuracy
• Ability to work independently and as part of a team