Sales Admin

Caliberly; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Caliberly in Dubai, UAE is seeking a detail-oriented Sales Administrator to support the real estate sales team. You will handle documentation, client communications, CRM updates, and coordination across departments to ensure a seamless client experience from inquiry to handover.

The role requires strong organizational skills, excellent communication, and knowledge of real estate sales processes. Office-based position with potential site visits and flexible hours during peak periods.

Qualifications

• Bachelor's degree in Business Administration, Marketing or related field.
• 24 years of experience in sales coordination, administration or customer service within real estate property development or brokerage.
• Strong knowledge of CRM platforms (e.g. Salesforce HubSpot or similar).
• Proficient in Microsoft Office Suite (Excel Word PowerPoint Outlook).
• Excellent command of written and spoken English; additional languages are a plus.

Responsibilities

• Assist the sales team with documentation proposal preparation and client communication.
• Maintain and update client databases CRM entries and sales pipelines accurately.
• Prepare quotations booking forms sales and purchase agreements (SPAs) and other contract documentation.
• Ensure all sales documentation complies with company policies and regulatory standards.
• Coordinate between sales marketing finance and legal teams to ensure timely processing of client requests.
• Track payments coordinate with finance for invoicing and receipts and follow up on outstanding balances.
• Support sales executives in scheduling client meetings site tours and follow-up activities.
• Act as a point of contact for clients regarding sales documentation payment schedules and project updates.
• Respond promptly to client inquiries via phone email and in-person visits.
• Ensure an exceptional client experience throughout the sales journey—from reservation to handover.
• Maintain confidentiality and professionalism in all client interactions.
• Prepare daily weekly and monthly sales reports and dashboards for management review.
• Track key performance metrics such as leads conversions bookings and cancellations.
• Assist in generating market trend and sales performance summaries.
• Ensure all sales files are accurately maintained and archived both digitally and physically.
• Verify that sales transactions are aligned with internal approval workflows.
• Support internal audits by providing relevant documentation and reports.
• Recommend process improvements for greater operational efficiency.

Skills

CRM proficiency

Communication skills

Organizational skills

Attention to detail

Multitasking

Sales coordination

Education

Bachelor's degree in Business Administration/Marketing or related field

Tools

Salesforce

HubSpot

Microsoft Office

Job description

Job Title: Sales Admin

Job Summary:

We are seeking a detail-oriented and proactive Sales Administrator to support our real estate sales team. The ideal candidate will play a key role in ensuring the smooth operation of day-to-day sales activities providing administrative and customer service support and coordinating between internal departments to deliver a seamless client experience from inquiry to handover. This position requires strong organizational skills excellent communication and an understanding of real estate sales processes.

Key Responsibilities:

Sales Support & Coordination

• Assist the sales team with documentation proposal preparation and client communication.


• Maintain and update client databases CRM entries and sales pipelines accurately.


• Prepare quotations booking forms sales and purchase agreements (SPAs) and other contract documentation.


• Ensure all sales documentation complies with company policies and regulatory standards.


• Coordinate between sales marketing finance and legal teams to ensure timely processing of client requests.


• Track payments coordinate with finance for invoicing and receipts and follow up on outstanding balances.


• Support sales executives in scheduling client meetings site tours and follow-up activities.

Customer Service

• Act as a point of contact for clients regarding sales documentation payment schedules and project updates.


• Respond promptly to client inquiries via phone email and in-person visits.


• Ensure an exceptional client experience throughout the sales journeyfrom reservation to handover.


• Maintain confidentiality and professionalism in all client interactions.

Reporting & Analysis

• Prepare daily weekly and monthly sales reports and dashboards for management review.


• Track key performance metrics such as leads conversions bookings and cancellations.


• Assist in generating market trend and sales performance summaries.

Process & Compliance

• Ensure all sales files are accurately maintained and archived both digitally and physically.


• Verify that sales transactions are aligned with internal approval workflows.


• Support internal audits by providing relevant documentation and reports.


• Recommend process improvements for greater operational efficiency.

Qualifications & Requirements:

• Bachelors degree in Business Administration Marketing or related field.


• 24 years of experience in sales coordination administration or customer service within real estate property development or brokerage.


• Strong knowledge of CRM platforms (e.g. Salesforce HubSpot or similar).


• Proficient in Microsoft Office Suite (Excel Word PowerPoint Outlook).


• Excellent command of written and spoken English; additional languages are a plus.


• Exceptional organizational and multitasking skills with attention to detail.


• Ability to thrive in a fast-paced deadline-driven environment.


• High level of integrity and discretion when handling sensitive information.

Work Environment:

• Based in Dubai UAE.


• Office-based role with occasional site visits and client meetings.


• Standard working hours; flexibility may be required during high-demand periods.


• Reports to the Sales Manager / Head of Sales.