Sales Account Manager (Cybersecurity)

CENSUS SA; Abu Dhabi; Hybrid; AED 150,000 - 200,000; Full time

Job summary

CENSUS Labs is seeking a dynamic Account Manager to enhance client relationships in the cybersecurity sector, especially focused on government and defense. This hybrid role involves a proactive approach to sales operations, ensuring project success and client satisfaction. Candidates should have significant experience in managing enterprise accounts and familiarity with the defense ecosystem.

Benefits

Competitive compensation and performance-based incentives

Opportunities for professional growth through advanced engagements

Work with world-class experts

Qualifications

• 5+ years of experience in account management or business operations.
• Prior experience in the defense sector is required.
• Fluency in English; Arabic is a strong plus.

Responsibilities

• Serve as the primary contact for key clients in government and defense.
• Import and maintain active pre-sales data in Salesforce.
• Manage client communications and project expectations.

Skills

Client Relationship Management

Sales Operations

Communication

Organizational Skills

Interpersonal Abilities

Education

Bachelor’s degree in Business, Information Technology, Cybersecurity, or a related field

Tools

Salesforce

DocuSign

Job description

About CENSUS Labs:

CENSUS LABS is a cybersecurity engineering powerhouse specializing in securing products and organizations. Our identity is rooted in professionalism, engineering excellence, a scientific mindset, and hacking demeanor. We are research-driven, enabling us to deliver a diverse range of professional services.

CENSUS is trusted to conduct high-impact product security engagements, helping our clients secure their solutions from design to deployment, using realistic and risk-informed approaches. Our expertise spans end-to-end systems, including Secure Communications, IoT, Medical Devices, Mobile, and Vehicle Computing platforms.

Learn more about CENSUS at census-labs.com.

Position Overview:

We are seeking a dynamic and results-driven Account Manager to join our team in Abu Dhabi. This hybrid client-facing and sales-operations role will be instrumental in strengthening client relationships—particularly in the government and defense sectors—while managing internal processes to ensure end-to-end visibility and success across key accounts. The ideal candidate will bring experience in cybersecurity or enterprise technology, a strong operational mindset, and familiarity with the defense and public sector ecosystem.

Key Responsibilities:

Client Relationship Management:

• Serve as the primary point of contact for a portfolio of key enterprise, government, and defense sector clients.
  
  
• Develop a deep understanding of client goals and cybersecurity challenges to position relevant CENSUS Labs solutions.
  
  
• Manage client communications, project expectations, and satisfaction through regular interactions.
  
  
• Identify opportunities for upselling and cross-selling services in Organization Security, Information Security, Product Security, etc.
  
  
• Represent CENSUS Labs at client meetings, events, and industry conferences.
  
  

Sales Operations & Administrative Support:

• Import and maintain active pre-sales campaign data in Salesforce for anchor and strategic accounts (e.g., Edge, TII, V1, AI71, CPX, CSC, AD Police).
  
  
• Track deal confidence and, when matured or signed, connect financial values and codes to internal recruiting campaigns.
  
  
• Organize and support logistics for client site visits, including compliance with registration protocols for sensitive government and defense locations.
  
  
• Maintain comprehensive Salesforce records, including notes, strategies, projected values, and key insights to ensure visibility and transparency for leadership (e.g., Nikos).
  
  
• Manage access and utilization of DocuSign for contract preparation, signing, and document storage.
  
  
• Coordinate all legal and commercial documentation, including NDAs, FSAs, MSAs, and SOWs.
  
  
• Support scheduling and arrangements for client visits, including booking facilities, arranging parking, and handling visitor access.
  
  

Qualifications:

• Bachelor’s degree in Business, Information Technology, Cybersecurity, or a related field.
  
  
• 5+ years of experience in account management, business operations, or sales support within cybersecurity or a technology-driven organization.
  
  
• Prior experience working with or within the defense sector is required.
  
  
• Proven track record in managing and growing enterprise or government accounts, particularly in regulated environments.
  
  
• Proficiency with Salesforce and document management tools such as DocuSign.
  
  
• Familiarity with the UAE public and private sector technology landscape.
  
  
• Excellent organizational skills and attention to detail, especially when managing complex or sensitive engagements.
  
  
• Strong communication and interpersonal abilities, with fluency in English (Arabic is a strong plus).
  
  
• Based in or willing to relocate to Abu Dhabi.
  
  

What We Offer:

• Work alongside world-class experts in a mission-driven, high-impact environment.
  
  
• Competitive compensation and performance-based incentives.
  
  
• Opportunities to grow professionally through advanced cybersecurity engagements and learning programs.
  
  
• Access to a diverse, innovative, and forward-thinking client portfolio, including high-stakes defense and government projects.