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JOB REF: 46110
Location Dubai
Address Dubai Design District
Industry
- Office Administration jobs
- Customer Service jobs
- Sales & Retail jobs
- Marketing & PR jobs
- Students and Graduate jobs
- Media & Creative jobs
- Management & Consultancy
- Business Development & Commercial
Purpose & Overall Relevance for the Organisation:
This role will support in driving the business by building the functional capability of teams across all sales channels by focusing on commerciality, brand and product knowledge and building a service, development and leadership culture that keeps our consumer as our primary focus.
Key Responsibilities
- Conduct trainings for all business channels and consumer facing teams aligned with the Global Sales Academy objectives and deliverables, including adidas Retail Excellence Academy, seasonal product launches, Service and selling, consumer experience, capability and other global and local sales academy programs.
- Ensure that all trainings implemented are business relevant, consumer‑centric and aligned with global sales and business strategy.
- Organise and ensure availability of relevant training materials for all teams for all sales channels
- Ensure that AREA & Atticus platforms’ learning modules are completed with high activity & engagement rate as per the target set for UAE
- Evaluate trainings to ensure that the knowledge received is transferred into measurable performance and report training evaluation data
- Support and train key channel partners to build the team functional capabilities
- Enable store managers and district managers to train, develop and coach their staff members
- Develop, establish and manage the UAE Sales Academy monthly, quarterly, and yearly calendars in coordination with global requirements and marketing calendars
- Collaborate with your Sales Academy peers across MENA to achieve the MENA and Global Sales Academy objectives and deliverables.
- Review training materials received from global and adapt the training content to meet local requirements while maintaining the learning objectives to ensure consistent delivery
- Manage the translation of training content to Arabic through translation agencies and proof-read the translated content to ensure adidas quality standards
Key Relationships
Regional: Wholesale & Franchise partners
Local: DTC & Wholesale teams, Brand, VM
Market: MENA & EM Sales Academy Team, Global Sales Academy, HRM Commercial
Knowledge, Skills and Abilities
- Advanced MS office skills in particular PowerPoint
- Highly integrative with strong business mind, data focus and results orientation
- Solid business acumen and proven track record of increasing retail & sales KPI’s through training and development programs
- Enthusiastic with strong work ethic with flexible approach
- Consumer‑centric, approachable and strong interpersonal skills
- Excellent written and verbal communication skills
- A strong team player with an international mindset
- Excellent organisation, time management and problem‑solving skills
- Ability to travel when required across UAE & GCC
Requisite Education and Experience / Minimum Qualifications
- University degree or equivalent
- Advanced user of MS-office
- Fluency in English & Arabic (both written & verbal)
- Minimum 3 years of experience in a multinational organisation preferably in retail or hospitality in a learning role with operations background.
ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER.