Russian Speaker Restaurant Hostess

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel group in Abu Dhabi is seeking a dedicated individual to join their team. The role involves welcoming guests, managing reservations, and providing exceptional customer service. Ideal candidates should possess a high school diploma and relevant hospitality experience. Competitive salary and various perks, including health benefits and career development opportunities, are offered to enhance your experience.

Benefits

Competitive Salary and Compensation

Training and Development Opportunities

Career Advancement

Health and Wellness Benefits

Employee Recognition Programs

Work-Life Balance

Uniforms and Dress Code

Social Events and Activities

Transportation Services

Employee Wellness Programs

Qualifications

• Minimum requirement is a high school diploma; vocational training preferred.
• Strong customer service skills are essential.
• Experience in hospitality or a related field is advantageous.

Responsibilities

• Greet guests and ensure a positive first impression.
• Manage reservations and seating arrangements efficiently.
• Provide excellent customer service and address guest inquiries.

Skills

Customer Service

Communication

Organization

Team Collaboration

Education

High school diploma or equivalent

Vocational training in hospitality management

Job description

Greeting Guests: Welcome guests upon their arrival and ensure a positive first impression.

Reservation Management: Manage reservations and seating arrangements to ensure efficient use of available space.

Customer Service: Provide excellent customer service by addressing guest inquiries resolving issues and ensuring guest satisfaction.

Seating Guests: Escort guests to their tables present menus and assist in seating arrangements according to the reservation and seating plan.

Communication: Collaborate with the waitstaff kitchen and management to coordinate efficient and smooth operations.

Maintaining Cleanliness: Ensure the cleanliness and organization of the reception area and dining section.

Assisting with Events: During events or busy periods hostesses may be required to assist in organizing and coordinating special functions.

Upselling: Promote special offers menu items or promotions to increase revenue.

Knowledge of the Establishment: Stay informed about the restaurants menu specials and events to provide accurate information to guests.

Handling Reservations: Manage phone and online reservations confirm bookings and maintain an organized reservation system.

Adhering to Policies: Follow company policies procedures and guidelines related to customer service and hospitality.

Qualifications :

High school diploma or equivalent is usually the minimum requirement. Some employers may prefer candidates with vocational training certificates or degrees in hospitality management or a related field.

Additional Information :

Competitive Salary and Compensation:

• Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.

Training and Development Opportunities:

• Access to training programs and development opportunities to enhance skills and advance within the company.

Career Advancement:

• Opportunities for career growth and advancement within the Rixos Hotels group.

Health and Wellness Benefits:

• Comprehensive health insurance coverage.

Employee Recognition Programs:

• Recognition programs to acknowledge and reward outstanding performance and dedication.

WorkLife Balance:

• Policies and practices that promote a healthy worklife balance including flexible scheduling where possible.

Uniforms and Dress Code:

• Provision of uniforms or dress code guidelines for a professional and cohesive appearance.

Social Events and Activities:

• Participation in social events teambuilding activities and employee gatherings to foster a positive work culture.

Transportation Services:

• Transportation services.

Employee Wellness Programs:

• Wellness programs such as fitness classes or gym access to promote a healthy lifestyle.

Remote Work :

No

Employment Type :

Fulltime