Rooms Manager - Six Senses Dubai

InterContinental Hotels Group; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

A leading company in the hospitality industry seeks a Rooms Manager for its Dubai location. This role is pivotal in managing operations within the Rooms department, ensuring top-tier guest service while achieving financial goals. Ideal candidates will have a solid background in luxury hotel management and be well-versed in the Dubai hospitality scene.

Qualifications

• Minimum 4 years in guest service/hotel experience with 2 years in a management role.
• Preferred 5+ years in a hotel operational role.
• Fluency in English; additional languages preferred.
• Previous experience in Dubai required.

Responsibilities

• Support efficient operation of the Rooms department.
• Lead Front Office and Housekeeping teams to uphold exceptional service standards.
• Oversee financial performance related to revenue and profitability.
• Ensure compliance with legal and safety protocols.

Skills

Team Leadership

Cost Management

Customer Service

Industry Knowledge

Communication

Education

Bachelor’s degree in Hospitality, Hotel Management, or Business Administration

Job description

Hotel: Dubai The Palm (DXBDP), Plot number PJCRC08_200

As Rooms Manager, I will support full responsibility for the efficient operation of the Rooms department to provide exceptional products and services within brand operating standards.

The duties and responsibilities will include:

• Continually focus on the rejuvenation of the rooms experience by keeping abreast of industry trends and practices and updating knowledge and skills to improve the product and service offering.
• Instill a cost-focused philosophy through training and education.
• Lead a team of engaged and experienced managers within the departments (Front Office, Housekeeping) who each manage their own teams daily to provide the Six Senses exceptional standards of operation and service.
• Establish and deliver pre-established financial returns related to revenue generation, profitability, and ROIC.
• Operate the property in accordance with all legal, statutory, and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices, and budgetary controls to ensure the successful operation of the hotel.

Qualifications

To execute the position of Rooms Manager, I must have the required qualifications, technical skills, and experience in a similar role in luxury hotels with proven results, including:

- Possess a minimum of a Bachelor’s degree in Hospitality, Hotel Management, Business Administration, or equivalent, and four years of guest service/hotel experience with two years in a management capacity, or an equivalent combination of education and experience.

- More than five years’ experience in a similar hotel operational role is preferred.

- Fluent in English; additional languages are preferred.

- Previous Dubai experience required.

The above provides an overview of the role and responsibilities for a Rooms Manager at Six Senses Dubai. It is not an exhaustive list of all duties and responsibilities inherent in the position.

Six Senses Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.

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