Rooms Division Manager

Minor International; Dubai; On-site; AED 90,000 - 150,000; Full time

Job summary

A leading hotel management company in Dubai seeks a Rooms Division Manager to oversee front-of-house operations, ensuring exceptional guest service and operational excellence. The ideal candidate holds a degree in Hospitality Management, with substantial experience in Rooms Division management and strong leadership skills.

Qualifications

• 5-7 years in Rooms Division experience, with 3-4 years in managerial roles.
• UAE experience is advantageous.
• Fluency in English; additional languages are a plus.

Responsibilities

• Oversee front-of-house and guest services operations.
• Ensure seamless guest experience and service excellence.
• Manage operations, profitability, and team leadership.

Skills

Leadership

Communication

Problem Solving

Financial Acumen

Guest Service Standards

PMS Systems Proficiency

Education

Bachelor’s Degree in Hospitality Management

Tools

Cloud Opera

Job description

Company Description

Contemporary, relaxed, and imaginative. Be it a leisurely family break or a romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

Avani hotels are perfecting the balance between work and play, design and function, service, and privacy, laid back and lavish.

Business or leisure? It’s up to you, with one of the best locations in Dubai. Avani Ibn Battuta Hotel Dubai is part of the Ibn Battuta complex on Sheikh Zayed Road, you’re surrounded by boutiques, restaurants, and family fun galore. And with the metro station next to the hotel, the rest of the city is within easy reach.

Job Description

The Rooms Division Manager oversees all aspects of the front-of-house and guest services operations, ensuring a seamless guest experience. This includes managing Front Office, Housekeeping, Concierge, Guest Services, and Security. The role is both strategic and operational, with a focus on service excellence, profitability, team leadership, and guest satisfaction.

Qualifications

A bachelor’s degree in Hospitality Management or a related field is preferred.

Minimum of 5–7 years of experience in Rooms Division, with at least 3-4 years in a managerial role. Previous experience in a Front Office or Housekeeping management role is highly advantageous.

Additional Information

Preferred skills and competencies:

• Strong leadership and interpersonal skills
• Excellent communication and problem-solving abilities
• Proficiency in PMS systems (e.g., Cloud Opera)
• Sound knowledge of guest service standards and operational procedures
• Strong financial/commercial acumen and budgeting knowledge
• Passion for quality and results-driven
• Ability to work under pressure and in a multicultural environment
• Fluency in English; additional languages are a plus

Other information:

This position is a Single contract status

A candidate with UAE experience is advantage