Food & Beverages Attendant (Room Service) at InterContinental Dubai Marina

IC - Dubai Marina (DXBPL); Dubai; Presencial; AED 36.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discounts

Training opportunities

Descripción de la vacante

InterContinental Dubai Marina Hotel & Residences is seeking a Food and Beverages Attendant (Room Service) to deliver warm, personalized service in an iconic luxury setting. You will guide guests through menus, provide recommendations, and ensure a seamless dining experience in-room and across hotel outlets.

The role emphasizes guest satisfaction, teamwork, and adherence to high standards of service in a dynamic environment, with opportunities for growth within the IHG family.

Formación

• 2+ years in a similar role.
• Strong communication skills and ability to stay calm under pressure.
• Passion for hospitality and food, with a focus on guest satisfaction.
• Ability to manage team operations, inventory, and financial tasks.
• Positive, approachable personality with a hands-on leadership style.

Responsabilidades

• Provide a welcoming experience for guests and ensure they feel at home.
• Serve with flair and professionalism, ensuring every guest leaves satisfied.
• Guide guests through the menu and share passion for food and drinks.
• Collaborate with a supportive team to deliver seamless service.
• Maintain a clean and inviting environment and adhere to safety standards.
• Stay informed about daily promotions and communicate these to guests.

Conocimientos

Communication skills

Calm under pressure

Hospitality passion

Team operations

Inventory management

Descripción del empleo

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join InterContinental Dubai Marina Hotel & Residences as Food and Beverages Attendant (Room Service).

InterContinental Dubai Marina is a Five Star luxury hotel & residence in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.

A little taste of your day-to-day:

Your role will include but not be limited to:

• Provide a welcoming experience that makes guests feel at home and eager to return.
• Serve with flair and professionalism, ensuring every guest leaves with a smile.
• Guide guests through the menu, offer recommendations, and share your passion for food and drinks.
• Collaborate with a supportive team to deliver seamless service and smooth operations.
• Maintain a clean and inviting environment where guests can relax and enjoy themselves.
• Adhere to food handling, safety, and hygiene standards to maintain the highest quality and ensure a safe environment for guests.
• Stay informed about daily promotions and specials, ensuring the team communicates these to guests, enhancing their experience.

Why you will love this job:

• Work in a dynamic, high-energy environment where no two days are the same.
• Learn new skills, receive mentorship, and have opportunities for career growth.
• Be part of a supportive team that values collaboration and fun.
• Enjoy benefits like staff discounts, and a creative, inspiring workplace.

Ideally, you'll have some or all the following qualifications and experience we're looking for:

• 2+ years in a similar role.
• Strong communication skills and ability to stay calm under pressure.
• Passion for hospitality and food, with a focus on guest satisfaction.
• Ability to manage team operations, inventory, and financial tasks.
• Positive, approachable personality with a hands-on leadership style.

What you can expect from us:

We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts, and some of the best training in the industry.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance. We always welcome different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and become part of our ever-growing global family.