Room Attendant – voco Dubai

InterContinental Hotels Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Room Attendant dedicated to providing an excellent guest experience. This role requires physical fitness, attention to detail, and flexibility with shifts. Join a team where your hard work will be rewarded with great salary, benefits, and the chance to be part of a globally recognized hotel group.

Benefits

Career development

Employee room discounts

Great work culture

Qualifications

• You will be on your feet most of the day and need to lift up to 50 pounds.
• Literacy skills for reading, writing, and basic math are necessary.
• Must be flexible to work nights, weekends, and holidays.

Responsibilities

• Ensure every room is at its best for guests.
• Help guests with their needs during their stay.
• Keep the supervisor informed about progress or issues.
• Control supplies to minimize waste.
• Assist with deep clean projects.

Skills

Physical fitness

Basic literacy and math skills

Attention to detail

Flexibility in shifts

Job description

Overview

At voco, we’ve created a hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our family of hotels are connected by their own sense of style and individual character and that’s something we make the most of. Finding the perfect mix of reliability and new experiences. Because we believe that when you respect individuality life gets interesting.

At the heart of every great stay is a great host. We think the trick to hosting is to take the time to understand what your guests need, and want. So before they arrive, we find out more about them and how we can make their stay better. Whilst they are with us we give tempting recommendations of our favourite drinks or food, or tips for local experiences that they won’t find in any guide book.

Responsibilities

Your day to day

We take our housekeeping standards seriously. So, we’re searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience.

A little taste of your day-to-day:

• Making sure every single room is at its absolute best for our guests
• Helping our guests in any way you can – whether they’ve forgotten their toothbrush or just need to find the elevator
• Keeping your supervisor in the loop by advising them of any progress or problems
• Monitoring and controlling supplies to minimise waste
• Doing your best to reunite guests with any lost or misplaced items
• Regularly assisting with deep clean projects

What we need from you

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important
• Occasional lifting of items up to 50 pounds / 23 kilograms and or pushing/pulling heavy objects
• You may need to bend and kneel to complete some activities
• Literacy skills - reading, writing, and basic maths skills
• Flexible attitude to shifts – you may be required to work nights, weekends, and/or holidays

What we offer

We’ll reward all your hard work with a great salary and benefits – in addition to career development, employee room discounts and great work culture. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.

Reliably Different - Welcome to voco Hotels, IHG’s new upscale brand. We call our Hotels voco – It means ‘to invite’ and ‘call together’ originating from Latin and representing our thoughtful, unstuffy and charming nature. Guests tell us that voco is fun without being vanilla, trendy without being alienating and premium, without being stuffy. This unique and playful attitude, combined with a consistent level of quality, sits at the heart of our brand here at voco Dubai.

Our new family of hotels is connected by their individual characters, that make memorable travel dependable with unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. The world’s first voco hotel opened in November 2018 in Gold Coast, Australia and the first voco Hotel across IMEA is voco Dubai. voco Dubai is a location like no other with a premium ambience in the heart of Dubai and laid back yet attentive service from the friendly hosts. Its location on Sheikh Zayed Road connects it to many daytime and night delights of the city from shopping, dining and entertainment experiences.