Room Attendant

21c Museum Hotels; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel group in Ras Al Khaimah is seeking a dedicated Room Attendant to ensure guest rooms are maintained to the highest standards. Responsibilities include cleaning rooms, responding to guest requests, and upholding the hotel's brand standards. The ideal candidate has experience in luxury settings and is committed to providing exceptional service. A competitive package and growth opportunities are offered.

Benefits

Competitive package

Development opportunities

Creative working environment

Qualifications

• Preferred experience in luxury hotels or resorts.
• Commitment to cleanliness and service quality.
• Ability to complete tasks efficiently.

Responsibilities

• Clean and prepare guest rooms to hotel standards.
• Respond promptly to guest requests.
• Maintain cleanliness of housekeeping carts.

Skills

Attention to detail

Interpersonal skills

Stamina for physical tasks

Fluency in English

Job description

Overview

As a Room Attendant at SO/ Ras Al Khaimah, part of the All-Inclusive Collection, you will ensure guest rooms are cleaned, maintained, and presented to the highest standards. You will provide attentive service, respond to guest requests, and contribute to a welcoming, stylish, and playful SO/ brand experience.

Key Responsibilities

• Clean and prepare guest rooms, suites, and bathrooms according to hotel standards.
• Change bed linens, make beds, and replace used towels and amenities.
• Dust, vacuum, sweep, and mop floors; clean windows, furniture, and fixtures.
• Replenish guest room supplies, minibar items, and amenities as required.
• Ensure all items in the room are in good condition and report any maintenance issues to the Housekeeping Supervisor.
• Respond promptly and courteously to guest requests for additional items or services.
• Maintain cleanliness and organization of housekeeping carts and storage areas.
• Follow proper procedures for handling guest property, lost and found items, and security protocols.
• Comply with health, safety, and hygiene standards, including proper use of cleaning chemicals and equipment.
• Report any incidents, damages, or irregularities to the Housekeeping Supervisor promptly.
• Assist in maintaining public areas and corridors as required.
• Uphold professional appearance, grooming, and SO/ brand service standards at all times.

Qualifications

• Previous experience as a room attendant or housekeeping staff in luxury hotels or resorts preferred.
• Attention to detail and commitment to cleanliness and service quality.
• Ability to follow procedures and complete tasks efficiently in a fast-paced environment.
• Good physical condition and stamina for lifting, bending, and standing for extended periods.
• Strong interpersonal and guest service skills.
• Professional appearance, courteous demeanor, and alignment with SO/ brand identity.
• Fluency in English; additional languages are a plus.
• Ability to work flexible hours, including weekends and holidays.

Additional Information

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.