Room Attendant

AL MARINA INVESTMENT - SOLE PROPRIETORSHIP L.L.C.; Abu Dhabi; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated room stewards to maintain high cleanliness standards and enhance guest experiences. This full-time role involves thorough cleaning, restocking supplies, and ensuring guest comfort through excellent service. Ideal candidates will possess strong attention to detail and time management skills, with the ability to work both independently and as part of a collaborative team. Join a vibrant work environment where your contributions will directly impact guest satisfaction and operational success.

Qualifications

• Proficiency in English is essential; additional languages are a plus.
• Knowledge of cleaning chemicals and safe handling practices is crucial.

Responsibilities

• Clean and sanitize guest rooms and common areas to hotel standards.
• Restock room amenities and respond to guest inquiries professionally.

Skills

Proficiency in English

Attention to detail

Time Management

Physical stamina

Ability to work independently

Positive attitude

Education

High school diploma or equivalent

Certification in hospitality services

Tools

Cleaning chemicals and supplies

Job description

Job Responsibilities

• Thoroughly clean and sanitize guest rooms, bathrooms, and common areas to ensure a pristine environment, adhering to hotel standards.
• Restock room amenities and supplies meticulously, including toiletries, linens, and coffee supplies, to enhance the guest experience.
• Inspect and maintain the functionality of room equipment and fixtures, promptly reporting any maintenance issues to ensure guest comfort.
• Respond to guest requests and inquiries with professionalism and courtesy, aiming to exceed expectations in service.
• Effectively manage time to complete assigned rooms within a specified timeframe while maintaining high-quality standards.
• Collaborate with the housekeeping team to ensure smooth operations and communication, fostering a supportive work environment.
• Follow safety and sanitation protocols strictly, ensuring compliance with health regulations to provide a safe atmosphere for guests and staff.
• Perform deep cleaning tasks, such as carpet shampooing and window washing, on a scheduled basis to maintain a fresh appearance.
• Document and report lost and found items, ensuring all procedures are followed for guest recovery and inventory tracking.
• Participate in training sessions and staff meetings to keep up-to-date with hotel policies and enhance service delivery.

Desired Candidate Profile

• Proficiency in English is required; additional language skills are beneficial for effective guest communication.
• Knowledge of cleaning chemicals and supplies, including safe handling and usage practices, is essential for this role.
• Certification in hospitality services or housekeeping practices is a plus, showcasing commitment to the profession.
• High school diploma or equivalent is preferred, demonstrating a foundational level of education.
• Strong attention to detail is crucial, ensuring every corner of the room meets high cleanliness standards.
• Excellent time management skills are necessary to efficiently complete tasks within tight schedules.
• Ability to work independently as well as part of a team, fostering collaboration and supporting colleagues.
• Physical stamina and strength are important, as the role involves lifting, bending, and prolonged standing.
• A positive attitude and strong work ethic are essential, reflecting the hotel’s commitment to guest satisfaction.

Employment Type

Full Time

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Time Management
• Room Steward