Role in F&B - Fine Dining - Address Dubai Mall

Emaar Hospitality Group; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

An innovative hospitality leader seeks passionate individuals to ensure exceptional dining experiences. This role emphasizes creating memorable moments for guests, from their welcome to farewell. With a focus on customer service and emotional intelligence, candidates with a background in the 5-star hospitality industry will thrive. Join a dynamic team that values adaptability, speed, and a commitment to excellence in every detail, ensuring that every guest leaves as a happy fan of our restaurants. This is an exciting opportunity to be part of a premier global provider of lifestyle experiences.

Qualifications

• Minimum 2 years of F&B experience in a 5-star hospitality industry.
• High emotional intelligence and genuine service personality.

Responsibilities

• Ensure exceptional dining experiences throughout the guest journey.
• Delight guests from welcome until farewell.

Skills

Customer Service

Emotional Intelligence

F&B Experience

Education

High School Diploma

College Degree in Hotel Management

Job description

ABOUT THE COMPANY

Emaar Hospitality Group is a premier global provider of enriching, personal, and memorable lifestyle experiences. As an innovative, agile, and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls, and hospitality projects across the world. Created in 2007, Emaar Hospitality Group owns and manages a portfolio of hospitality assets and brands including Address Hotels + Resorts, Vida Hotels and Resorts, along with serviced residences, leisure clubs, and a comprehensive portfolio of restaurants and spas. The group plans to introduce its brands in key gateway cities and destinations across Europe, India, China, the Middle East, and North Africa. Emaar Hospitality Group is also the Official Hotel and Hospitality Partner of Expo 2020 Dubai.

ABOUT THE FUNCTION

This role is to ensure exceptional Dining Experiences in a highly empowered environment. Represent our brand throughout the guest journey to deliver a flawless dining experience. Ensure that each guest becomes a happy fan of our restaurants by delighting them from welcome until farewell.

WHAT YOU WILL NEED TO SUCCEED

• Genuine service personality, with high emotional intelligence (EQ).
• Minimum 2 years of F&B experience in a 5-star hospitality industry.
• Minimum of a high school diploma; a college degree in Hotel Management or a related field is preferred.

OUR CORE VALUES

Customer Focus: Customers are our top priority. We pride ourselves on delivering on our promises and value the trust they place in us to provide flawless products, services, and experiences.

Ownership Mindset: No detail is too small, no challenge too big, and no ambition too great. We strive for efficiency and effectiveness in every aspect of our business to stay fit for the future and competitive.

Fast Paced: Speed is essential in business. We adapt quickly and possess the willpower, skills, knowledge, and passion to deliver extraordinary speed for our customers.

Talent and Tenacity: Our people are heroes, superhumans, and warriors. We are a team of talented individuals who dream big, act quickly, and maintain high energy and positivity.

Adaptability: We keep up with the times, challenge the status quo, and develop products and services that reflect the future.