Risk Control Manager

PayerMax; Dubai; On-site; AED 150,000 - 250,000; Full time

Job summary

A leading company in global payments seeks a Risk Control Manager to enhance payment operations focusing on foreign card acquiring products. Your role involves optimizing risk management strategies, ensuring compliance with regulations, and collaborating with cross-functional teams to implement effective risk solutions. The position requires strong expertise in risk management and the ability to develop tailored solutions for partners.

Qualifications

• 5+ years in risk management with expertise in foreign card acquiring.
• Deep knowledge of cross-border payment risks, fraud patterns, and chargeback management.
• Strong communication skills in English and Mandarin.

Responsibilities

• Refine risk management frameworks aligning with regulations and business objectives.
• Collaborate with teams to deploy risk solutions ensuring end-to-end control.
• Act as point of contact for internal/external partners on risk issues.

Skills

Risk Management Optimization

Cross-border Payment Risks

Fraud Pattern Analysis

Chargeback Management

KYC Enhancements

Strong Communication Skills

Job description

Job Description: As a Risk Control Manager, you will play a pivotal role in safeguarding our global payment operations, with a strong focus on foreign card acquiring products. You will ensure compliance with international regulations while driving risk management strategies to support business growth.

Key Responsibilities:

⬧ Risk Management Optimization

✓ Continuously refine risk management frameworks for business lines, aligning with local and international regulations (e.g., PCI DSS, PSD2) and business objectives.

✓ Lead risk control policies, communicate measures to business teams, and establish robust risk evaluation mechanisms.

⬧ Risk Mitigation & Implementation

✓ Collaborate with cross-functional teams (Product, R&D, Compliance) to deploy risk solutions, ensuring end-to-end risk prevention and control.

✓ Oversee dispute resolution, chargeback handling, and fraud case analysis, refining risk strategies based on data insights.

⬧ Stakeholder Collaboration

✓ Act as the primary point of contact for internal/external partners (e.g., acquirers, card networks) to address risk-related issues.

✓ Develop merchant-facing risk solutions, understanding pain points to design and deliver tailored risk control strategies.

Requirements:

⬧ 5+ years in risk management, with expertise in foreign card acquiring (e.g., Visa/MC/UnionPay International).

⬧ Deep knowledge of cross-border payment risks, fraud patterns, and chargeback management.

⬧ Proven ability to design and implement merchant risk solutions (e.g., dynamic scoring, KYC enhancements).

⬧ Familiarity with PCI DSS, AML regulations, and card scheme rules.

⬧ Strong communication skills in English and Mandarin (to liaise with APAC/global teams)