Risk & Acceptance Manager

JOB TITLE
Risk & Acceptance Manager | MAF Future Solutions | Payments & Operations

ROLE SUMMARY
Risk & Acceptance manager will focus on managing payment acceptance for the group, managing payment risks, and leveraging payment data insights to support the overall objectives of the Payment Center of Excellence. This role is instrumental in optimizing payment operations, improving efficiency, and ensuring compliance across all payment activities within Majid Al Futtaim group.

ROLE PROFILE

• Payment Acceptance: Develop and implement strategies to enhance payment acceptance across various channels.
• Monitor and improve payment processing efficiency to reduce transaction failures and enhance user experience.
• Payment Risk Management: Collaborating with MAF business owners to co-create Group-wide Fraud Strategies to ensure robust protection against fraudulent activities and minimize risk exposure while maintaining the highest level of acceptance rates.
• Conduct ongoing fraud risk monitoring for online payment processing to early identify suspicious behaviors to minimize payment fraud risk.
• Monitor chargebacks and group financial liabilities, and consistently rebalance fraud rules to optimize risk management practices.
• Payment Data Insights: Analyze payment data to generate actionable insights and recommendations.
• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs) related to payments.
• Collaborate with data science and analytics teams to leverage advanced analytical techniques for deeper insights.

REQUIREMENTS

• Bachelors or Equivalent. Well versed with Microsoft Office applications.
• Minimum experience of 10 years in Payments.
• Market Knowledge: Awareness and understanding of the wider business, economic, and market environment in which Fintech Labs operates.
• Fraud Risk Management and Control: The ability to identify, assess, monitor, control, and mitigate risks to Fintech Labs.
• Governance, Oversight, and Controls: Strong leadership capabilities and management skills, with the ability to deliver effective controls within Fraud Risk Management through both directly-managed and virtual teams.
• Regulatory Framework and Requirements: Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the position.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, and to build experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and is excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.