Revenue Manager

Hilton Worldwide, Inc.; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Revenue Manager to lead their sales and marketing strategies. This role involves analyzing financial data, identifying market trends, and guiding a dedicated team to achieve ambitious targets. The ideal candidate will possess strong analytical and communication skills, with a passion for sales and customer service. Join a company that values exceptional experiences and teamwork, and play a crucial role in shaping the future of hospitality in a vibrant market.

Qualifications

• Ability to analyze financial data for informed decision-making.
• Experience in managing and training a team effectively.

Responsibilities

• Lead the Revenue department to achieve organizational goals.
• Analyze market data to identify new business opportunities.
• Prepare and monitor market segment outlooks.

Skills

Analytical Skills

Sales Experience

Customer Service

Communication Skills

Market Knowledge

Education

Degree in a relevant field

Job description

A Revenue Manager manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.

What will I be doing

As Revenue Manager, you are responsible for analyzing and presenting financial data that will help the Sales and Senior executive teams make well-informed decisions about potential new business and the market in general.

• Manage and lead the team through day-to-day operations as well as strategically guide the Revenue department to achieve team and organizational goals.
• Ensure yield exemptions are investigated and analyzed, and new business opportunities are identified.
• Gather and analyze statistics, yield information, and all other relevant data to identify potential new business markets and trends and to minimize risk.
• Prepare a three-month market segment outlook and maintain it daily by monitoring actual results versus forecast for plan achievement.
• Complete and analyze month-end reports.
• Outline risks and opportunities related to meeting rooms versus guest room availability for presentation at weekly meetings.
• Record and analyze all refused, lost, canceled, and waitlisted business for both guest rooms and conference and banquet spaces.
• Ensure effective information gathering and analysis to identify and maximize all possible opportunities and minimize risks.
• Ensure team members have current knowledge of all relevant processes, policies, and promotions necessary for their duties.
• Manage staff performance in compliance with company policies and procedures.
• Recruit, manage, train, and develop the Revenue Team.

What are we looking for

A Revenue Manager serving Hilton brands works on behalf of our guests and collaborates with other team members. To succeed in this role, you should demonstrate the following attitude, behaviors, skills, and values:

• Positive attitude and good communication skills.
• Commitment to delivering high-level customer service.
• Excellent grooming standards.
• Flexibility to respond to various work situations.
• Ability to work under pressure and independently.
• Previous sales experience with the ability to close deals.

It would be advantageous to demonstrate the following capabilities and distinctions:

• Knowledge of the local market.
• Knowledge of hospitality industry.
• Passion for sales and achieving targets and objectives.
• Degree-level qualification in a relevant field.

What will it be like to work for Hilton

Hilton is a leading global hospitality company offering a range of accommodations from luxury hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided business and leisure travelers with exceptional accommodations, service, amenities, and value. Our vision is to fill the earth with the light and warmth of hospitality, uniting us as a team to create remarkable experiences worldwide every day. Our team members are at the heart of this mission!

EOE/AA/Disabled/Veterans

Required Experience:

Manager