Revenue & Loyalty Programs Associate

Global Hotel Alliance; Dubai; On-site; AED 210,000 - 320,000; Full time

Job summary

Global Hotel Alliance (GHA) is seeking an assistant manager to join our Commercial team, focusing on hotel operations and revenue optimisation through the GHA DISCOVERY loyalty programme. You will support the Commercial Director in maximizing incremental revenues across member brands and hotels, and coordinate loyalty-driven marketing opportunities.

The role requires strong relationship management, training delivery, and data-driven analysis to drive business solutions.

Qualifications

• Strategic thinking to contribute to the development of business plans.
• Proven leadership and ability to direct activities involving internal and external resources.
• Excellent English language skills, both written and spoken.

Responsibilities

• Foster strong relationships with member hotel brands to drive revenue growth through GHA DISCOVERY.
• Support Commercial Directors with day-to-day interactions with member brands, enhancing long-term relationships.
• Assist with seamless integration of GHA DISCOVERY across Front Office, Revenue, F&B, Marketing, and Sales.
• Ensure member brands achieve annual GHA DISCOVERY targets by providing necessary support and guidance.
• Prepare, analyse, and present monthly status reports to member brands and management.

Skills

Strategic Thinking

Leadership

Communication

Analytical Skills

Multi-tasking

Project Ownership

Education

3-4 years hotel or corporate office experience in travel industry

Tools

Excel

PowerPoint

Power BI

Google Drive

Job description

Global Hotel Alliance (GHA) is seeking an assistant manager to join our Commercial team, focusing on hotel operations and revenue optimisation through the GHA DISCOVERY loyalty programme. You will support the Commercial Director in maximizing incremental revenues across member brands and hotels, and coordinate loyalty-driven marketing opportunities.

The role requires strong relationship management, training delivery, and data-driven analysis to drive business solutions.