Revenue Executive

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 24,000 - 36,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated individual to join their team. In this role, you will be responsible for monitoring sales turnovers, maintaining hotel inventory, and ensuring exceptional guest service. Your ability to communicate effectively and build positive relationships will be crucial in creating a welcoming environment for guests. With a commitment to professionalism and attention to detail, you will play a vital role in upholding the brand's image. If you are passionate about hospitality and eager to contribute to a diverse and inclusive team, this opportunity is perfect for you.

Qualifications

• 1+ year of related work experience in a customer service role.
• Proficient in Sales Force Automation and data management.

Responsibilities

• Monitor sales turnovers and maintain hotel inventory accuracy.
• Welcome guests and address their service needs professionally.

Skills

Sales Force Automation

Customer Service

Data Entry

Communication Skills

Education

High School diploma or G.E.D. equivalent

Tools

Sales Systems

Job description

POSITION SUMMARY

Monitor process and track sales turnovers and perform administrative duties to maintain accuracy of hotel inventory. Input and access data in sales systems. Promote awareness of brand image both internally and externally. Be proficient in systems audits and training with emphasis in Sales Force Automation and Next Generation System.

Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance; stand, sit or walk for an extended period of time. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High School diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive environment. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.