General Purpose
The Revenue Analyst supports strategic decision-making by analyzing booking trends, competitor rates, and key performance metrics. They ensure accurate rate and availability updates across channels and provide data-driven insights for marketing, sales, and operations
Essential Duties & Tasks
- Analyze Booking Trends by Channel Monitor and interpret booking data across all distribution channels, focusing on pace, booking window, length of stay, regrets and denials, and price elasticity to identify demand patterns and optimize revenue strategies
- Track Competitor Rates and Availability Conduct regular competitive set analysis to benchmark pricing and availability, using market intelligence tools to inform rate positioning and promotional tactics
- Report on Key Metrics for Leadership Compile and present performance reports and dashboards that highlight key revenue indicators for Revenue Management and senior executives to support strategic decision-making
- Update Rates and Availability in Demand Gateways Maintain accurate rate and inventory data across all booking platforms; ensure precision in data entry and perform regular audits to validate both personal and team inputs
- Support Marketing and Operational Strategy Provide analytical insights and recommendations to marketing, sales, and operations teams on pricing, scheduling, advertising, and distribution to align with revenue goals
Qualification
- Requires a strong background in either hotel operations or advanced analytics
- Revenue management experience is preferred but not required
- Experience with Opera property management system is preferred
- Must be proficient with Microsoft Excel and Access, SQL and VBA and have a solid background in statistics
- Knowledge of statistical modeling software, such as SAS or SPSS, is preferred