Retail Team Leader

Tropicfeel.ae; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading travel gear company in Dubai seeks a full-time Retail Team Leader to oversee daily store operations. The ideal candidate will manage and motivate staff, ensure top-notch customer service, handle inventory, and maintain safety standards. Strong operational skills and retail experience are required. Join us to transform the travel gear experience for modern adventurers.

Qualifications

• Strong experience in the retail industry is required.
• Proven ability to deliver outstanding Customer Experience.
• Flexibility to work in a dynamic retail environment.

Responsibilities

• Oversee daily store operations and manage staff.
• Ensure excellent customer service and handle inventory.
• Organize promotional activities and maintain store safety standards.

Skills

Strong Communication and Customer Service skills

Experience in Operations Management

Leadership and team management skills

Problem-solving and decision-making abilities

Education

Bachelor's degree in Business, Management, or related field

Job description

Company Description

At Tropicfeel, we are revolutionizing the way people travel by developing innovative travel gear and sharing compelling stories that inspire individuals to explore the world and themselves. Our mission is to create high-quality, versatile products that cater to the needs of modern travelers. We are dedicated to sustainability and continuous improvement in our quest to make travel a transformative experience.

Role Description

This is a full-time, on-site role as a Retail Team Leader located in Dubai. The Retail Team Leader will oversee daily store operations, manage and motivate staff, and ensure excellent customer service. Responsibilities include handling inventory, organizing promotional activities, maintaining store cleanliness and safety standards, and delivering an exceptional customer experience. The role involves regular communication with team members and customers, and requires strong operational and management skills.

Qualifications

• Strong Communication and Customer Service skills
• Experience in Operations Management and Store Management
• Ability to deliver an outstanding Customer Experience
• Leadership and team management skills
• Problem-solving and decision-making abilities
• Flexibility to work in a dynamic retail environment
• Previous experience in the retail industry is a must
• Bachelor's degree in Business, Management, or related field is preferred