Retail Store Planner - Abu Dhabi

Hermès; Dubai; On-site; AED 167,400 - 223,200; Full time

Job summary

A luxury retail company is seeking a Retail Store Planner in Dubai. The individual will oversee stock management and ensure optimal inventory levels to achieve sales targets. Responsibilities include analyzing stock levels, coordinating with sales and logistics teams, and implementing KPIs. Candidates should have at least 2 years of experience in retail planning, excellent analytical and communication skills, and proficiency in Excel. This is a key role for maintaining high service quality and enhancing store performance.

Qualifications

• Minimum 2 years experience in Retail back office or Planning/Supply Chain.
• Good understanding of supply chain basic concepts.
• Excellent communication skills and ability to work with sales teams.

Responsibilities

• Analyze and manage store stock and replenishment.
• Monitor stock coverage to meet sales targets.
• Collaborate with teams to achieve KPIs.

Skills

Retail back office experience

Communication skills

Analytical skills

Supply chain knowledge

Excel proficiency

Tools

Excel

Word

PowerPoint

Job description

OVERALL MISSION

The Retail Store Planner contributes as directly as possible to the business of the store and to the quality of service to customers by ensuring an optimal management of the store stocks and flows. Her/His goal is to get the right product at the right moment in store to improve and sustain sales. She/he oversees the replenishment plan and the replenishment strategy of her/his store. She/he will occupy a key position between store team (sales & stock team), logistic team (LDC, Central warehouse, Operations) and subsidiary retail merchandising & planning teams. She/he will implement and follow closely KPIs related to her/his activity.

TITLE

RETAIL STORE PLANNER

REPORTING LINE

Store Director

MAIN MISSIONS

• Stock quality & stock month coverage responsibility:
  • Analyze, identify, and closely follow up the key selling items by Métier at different levels: SKUs, model, category and implement relevant KPI (MOS, Sell trough)
  • Arrange weekly meetings with In-store Sales floor manager to align on the product offer in store
  • Apply the product strategy defined with Store team & Retail Merchandising
  • Proactively advise and promote slow moving items to the Sales team
  • Proactively monitor and flag product shortage or risk of shortage and propose alternatives
• Stock month coverage:
  • Define, follow, and optimize the right stock coverage for the store to ensure the realization of the store’s sales target and align the guidelines from the subsidiary retail merchandising team
• Implement relevant KPIs:
  • MOS, Sell trough, Stock ageing and ensuring rotation of products from remote warehouse
  • Share weekly KPIs and strategy with the store manager

In‑store space capacity monitoring

• Storage capacity:
  • Monitor closely the storage capacity to avoid saturation of the in‑store stockroom and to enhance the store sales strategy (by available stockrooms and by métiers)
  • Help to organize the store stockrooms (front & back & remote) based on the product offer strategy defined by the Floor Manager

Product Call Strategy

• Min / Max settings CEGID/COCKPIT: Implement with in‑store floor managers the min / max CEGID/COCKPIT settings with the store remote stockroom, based on the product offer, the sales strategy and the storage capacity. Follow up and revise them on regular basis
• Special events: Anticipate and adapt the product call based on peak seasons (Fashion weeks, Year‑end celebrations), store commercial events (Trunk shows and Métiers Discoveries), new products’ launches, and support phase out process, in collaboration with the Merchandising team
• Follow up with LDC your product call and control your replenishment plan vs reality: strong communication to share priorities & needs

Relations With Other Group Actors

• Work closely with Store management team to reach KPIs
• Collaborate closely with local Logistic team & Operations team
• Collaborate closely with RM teams (RM & Planning): alert for stock shortage and request of stock rebalancing

MEASURES OF SUCCESS

• Optimum stock levels across all metiers in store
• Efficient rotation of stock to maximum sell‑through rates
• Achievement of the monthly/annual sales budget
• Increased product awareness of the store team
• Strong collaboration levels with all stores and corporate actors
• Build store partnership and community with the HQ Planning team

PROFILE

• At least 2 years’ experience in Retail back office or Planning/Supply Chain
• Good understanding of supply chain basic concepts
• Good knowledge of forecasts methodologies and tools
• Excellent behavioral and communication skills, leadership, ability to work with sales teams and liaise with corporate teams
• Very organized, rigorous, and reliable
• Excellent analytical skills
• Business and service-oriented, proactive to propose improvements and support other team members.
• Proficient with Excel (PIVOT, Xlookup functions), Word, Power point