Retail Store Helper

Terrafirma Solutions; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals for a customer service role. This position involves assisting customers, maintaining product knowledge, and ensuring a clean and organized store environment. Ideal candidates will possess strong communication skills and a friendly demeanor, contributing to a positive shopping experience. Flexibility in working hours, including weekends and holidays, is essential. Join a dynamic team where your contributions will enhance customer satisfaction and store operations, making every shopping trip enjoyable for customers.

Qualifications

• Previous experience in retail or customer service is beneficial.
• Ability to lift up to 20kg and stand for long periods.

Responsibilities

• Assist customers courteously to ensure a positive shopping experience.
• Maintain product knowledge and store organization.

Skills

Customer Service

Team Collaboration

Attention to Detail

Communication Skills

Flexibility

Education

High School Diploma

Job description

Job Responsibilities

1. Customer Assistance: Greet and assist customers courteously, ensuring a positive shopping experience.
2. Product Knowledge: Maintain up-to-date knowledge of current sales, promotions, and store policies.
3. Merchandising: Replenish and organize merchandise on the sales floor to ensure product availability.
4. Store Maintenance: Keep the store, including shelves and fitting rooms, clean and organized at all times.
5. Security Awareness: Monitor for security risks and handle situations appropriately.
6. Team Collaboration: Work effectively with team members to achieve store goals.
7. Flexibility: Willingness to work flexible hours, including weekends and holidays.

Desired Candidate Profile

1. Previous retail, warehouse, or customer-service experience is a plus.
2. Ability to lift and carry up to 20kg safely, stand for long periods, and climb ladders.
3. Strong attention to detail and a proactive “can-do” attitude.
4. Friendly, patient, and professional demeanor with good communication skills.
5. Basic numeracy and the ability to follow instructions accurately.
6. Flexibility to work weekends, evenings, and public holidays as per store rota.