Retail Sales Specialist

IPEKYOL GROUP; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent fashion retailer in Dubai is looking for a Sales Associate to provide excellent customer service, assist in product selection, and maintain store presentation. The ideal candidate will have 2-3 years of retail experience and fluent English and Arabic language skills. This role requires strong customer focus and effective selling techniques.

Qualifications

• Minimum 2-3 years of relevant experience in retail.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Greet customers and assist them to ensure their needs are met.
• Help customers select products and offer appropriate advice.
• Keep the shop floor and shelves clean and tidy.
• Prevent security risks and escalate incidents in a timely manner.
• Up-sell and cross-sell products to meet sales targets.

Skills

Fluency in English and Arabic

Professional selling techniques

Strong presentation skills

Interpersonal skills

Ability to work in a fast-paced environment

Self-motivation and positive attitude

Customer focus

Team player

Job description

Overview

IPEKYOL GROUP has played a major and important role in the Turkish retail industry since 1986 with its Ipekyol, Twist and Machka brands.

Mission: “To provide women with a fashion experience that makes them feel special.”

Vision: “To be a global fashion player that makes a difference with innovative solutions, adds value to the society in which it exists by understanding the expectations and needs of the new world women in the best way, with great desire and belief.”

We want to meet and grow together with talents who want to be in fashion.

WE ARE STRONGER TOGETHER!

We are looking for a teammate for the "Sales Associate” position at IPEKYOL Store in Dubai.

Job Description

• Greet customers, offer assistance and serve them in order to ensure their need are answered in a timely manner and in compliance with quality and customer service standards.


• Assist customers in their purchase decision by helping them select relevant and appropriate products, offering proper advice and suggesting gist vouchers when applicable.


• Arrange and replenish on a continuous basis the shop and ensure that the shop floor and shelves are kept clean and tidy at all times.


• Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss..


• Arrange and display received merchandise under the direction pf the Merchandiser/ Shop Manager; change tag prices during promotion periods or as needed.


• Up-sell and cross-sell products and services in order to reach hourly and daily sales target.


• Inform Department Manager of unavailable and nonperforming products.


• Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations.

Qualifications

• Fluency in English and Arabic


• Minimum 2-3 years of relevant experience in retail


• Self-motivation with positive attitude and professional selling techniques


• Good customers focus with strong presentation, interpersonal and communication skills


• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.


• Ability to work flexible hours, including evenings and weekends.


• Strong team player