Retail Sales Representative | Retail | Al Futtaim Watches & Jewlery | UAE

Al-Futtaim Automotive; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading automotive retailer in Abu Dhabi is seeking a Retail Sales Representative responsible for ensuring a positive customer experience and achieving sales goals. The ideal candidate will have 4-5 years of experience in the watch industry and possess exceptional communication and interpersonal skills. This role requires maintaining high store standards and conducting training for new employees.

Qualifications

• 4-5 years’ experience in the watch industry is preferred.
• Proven ability to achieve sales goals.
• Excellent relationship skills are necessary.

Responsibilities

• Responsible for sales generation and customer experience.
• Maintains store cleanliness and standards.
• Trains new staff on POS operations.

Skills

Friendly personality

Good verbal communication skills

Ability to stand for a minimum of 8 hours

Confident and polite

Stock replenishment

Education

High School (Bachelor Preferred)

Job description

Job Requisition ID: 170795

Overview Of The Role

The Retail Sales Representative is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team (i.e. Housekeeping duties, visual presentation standards, etc.).

What You Will Do

• Creates a sparkling clean and organized environment by maintaining store standards and cleanliness, to provide a high level of customer service at all times both internal and external, by being aware of the product categories and being able to assist and advise customers in a professional manner.
• Creates a positive first impression for the customer through an energetic attitude and adhering to dress code; assist the Store Manager with day-to-day Store Operations including opening and closing and Store Management cover and other security aspects. To run the Store in the absence of the Store Manager if required.
• Greets customers immediately upon entering the store with a smile and sincere non-business-like greeting; train new staff on the POS operation and be responsible for corrective action at the POS. Deal with any customer issues arriving at the POS to ensure smooth customer service is uninterrupted.
• Provides customers with current relevant information about the product; assist with ensuring compliance with in-store procedures regarding pricing and ticketing to ensure customers are aware of product prices and to protect the company against loss related to incorrect pricing.
• Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
• Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
• Sincerely thanks all customers for shopping as they exit the store and invites them back.

Miscellaneous Responsibilities

• Participates in and attends all store meetings and other related functions
• Represents a positive attitude toward the merchandise, the brand and the company
• Participates in all inventories
• Assumes and completes other duties as assigned by store management
• Meets or exceeds weekly sales goals
• Satisfactorily completes all duties as assigned by management
• Is punctual and adheres to designated work schedule
• Is flexible and works well with peers and management to accomplish duties
• Follows company Policies and Procedures 100%
• Performs housekeeping duties as required

Required Skills To Be Successful

• The Retail Sales Rep should have a friendly and engaging personality and be comfortable with working with members of the general public.
• Good verbal communication skills
• Ability to stand for a minimum of 8 hours
• Confident, helpful and polite and be physically fit
• Stock replenishment

What Equips You For The Role

• High School (Bachelor Preferred)
• 4-5 years’ experience in Watch industry.
• Proven ability to achieve goals.
• Good Personality
• Good communication skills
• Excellent relationship skills
• Accountability

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.