Retail Sales Representative | Retail | Al Futtaim Watches & Jewelry | UAE

Robinson & Co (Singapore) Pte Ltd; United Arab Emirates; On-site; AED 30,000 - 60,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Retail Sales Representative, der für den Verkauf und die Kundenbetreuung verantwortlich ist. In dieser Rolle sind Sie das Gesicht des Unternehmens und sorgen für ein positives Einkaufserlebnis. Sie werden die Sauberkeit und Standards im Geschäft aufrechterhalten, Kunden professionell beraten und die täglichen Abläufe unterstützen. Wenn Sie eine freundliche Persönlichkeit haben und gerne im Team arbeiten, ist dies die perfekte Gelegenheit für Sie, in einem dynamischen Umfeld zu wachsen und Ihre Verkaufsfähigkeiten zu demonstrieren.

Qualifications

• 4-5 Jahre Erfahrung in der Uhrenbranche.
• Nachweisliche Fähigkeit, Verkaufsziele zu erreichen.

Responsibilities

• Aufrechterhaltung von Sauberkeit und Standards im Geschäft.
• Bereitstellung eines hohen Kundenservices und Unterstützung des Filialleiters.

Skills

Kundenservice

Verkaufskompetenz

Teamarbeit

POS-Bedienung

Education

High School Diplom

Bachelor-Abschluss

Job description

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Retail Sales Representative | Retail | Al Futtaim Watches & Jewelry | UAE

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. The group’s entrepreneurship and relentless customer focus enable continuous growth and expansion, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers every day.

Overview of the role:

The Retail Sales Representative is responsible for sales generation, delivering a positive customer experience, and performing operational duties as assigned by store management (e.g., housekeeping, visual presentation).

What you will do:

Description of Accountability:

• Maintain store standards and cleanliness to create a sparkling, organized environment. Provide high-level customer service by being knowledgeable about product categories and assisting customers professionally.
• Create a positive first impression through an energetic attitude and appropriate dress code. Assist the Store Manager with daily store operations, including opening, closing, security, and store management coverage. Stand in for the Store Manager when required.
• Greet customers immediately upon entry with a sincere, friendly greeting. Train new staff on POS operation and handle customer issues at the POS to ensure smooth service.
• Provide current, relevant product information to customers. Ensure compliance with in-store procedures regarding pricing and ticketing to prevent losses.
• Offer quality service in fitting rooms, follow up with customers promptly, maintain cash wrap cleanliness, and upsell products.
• Serve efficiently at the cash wrap, promote gift cards, maintain cleanliness, and capture customer data.
• Thank customers sincerely as they exit and invite them to return.
• Participate in store meetings and related functions.
• Maintain a positive attitude toward merchandise, the brand, and the company.
• Participate in inventories and complete other duties as assigned by management.
• Meet or exceed weekly sales goals.
• Adhere to the work schedule, demonstrate punctuality, and work well with peers and management.
• Follow all company policies and procedures.
• Perform housekeeping duties as required.

Required Skills:

• Friendly, engaging personality, comfortable working with the public.
• Ability to stand for at least 8 hours.
• Confident, helpful, polite, and physically fit.

Qualifications:

• High School diploma; Bachelor’s preferred.
• 4-5 years’ experience in the watch industry.
• Proven ability to achieve goals.
• Good personality and excellent relationship skills.
• Accountability.

We’re committed to providing excellent service. A well-crafted, personalized CV can enhance your application. Our Talent Acquisition team is dedicated to making the best matches based on skills, behaviors, and alignment with our values of Respect, Integrity, Collaboration, and Excellence.

We aim to review and respond to every application, ensuring a positive candidate experience throughout the process.