Retail Sales Representative | Retail | AL Futtaim Watches & Jewelry | UAE

Al-Futtaim Automotive; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading retail company in Dubai is looking for a Retail Sales Representative to deliver excellent customer service and maintain store cleanliness. With a focus on providing valuable product information and assisting with daily operations, the ideal candidate should have 4-5 years of experience in the watch industry and possess strong communication skills. This role requires a friendly and engaging personality and ability to work effectively with customers.

Qualifications

• 4-5 years’ experience in Watch industry.
• Proven ability to achieve goals.
• Good communication and relationship skills.

Responsibilities

• Maintain store standards and cleanliness.
• Assist the Store Manager with operations.
• Train new staff on POS operation.
• Provide product information to customers.
• Ensure efficient service at cash wrap.

Skills

Friendly personality

Good verbal communication skills

Ability to stand for 8 hours

Confident and polite

Stock replenishment

Education

High School (Bachelor Preferred)

Job description

Overview

The Retail Sales Representative is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.).

Responsibilities

• Creates a sparkling clean and organized environment by maintaining store standards and cleanliness, and provides a high level of customer service at all times, both internal and external, by being aware of the product categories and being able to assist and advise customers in a professional manner.
• Assists the Store Manager with day-to-day Store Operations including opening and closing, Store Management cover, and other security aspects; can run the Store in the absence of the Store Manager if required.
• Greets customers immediately upon entering the store with a smile and sincere greeting; trains new staff on POS operation and handles customer issues at the POS to ensure smooth service.
• Provides customers with current relevant product information; assists with pricing and ticketing to ensure customers are aware of prices and to protect the company against loss related to incorrect pricing.
• Provides quality service in fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.
• Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.
• Sincerely thanks all customers for shopping as they exit the store and invites them back.

Miscellaneous Responsibilities

• Participates in and attends all store meetings and related functions.
• Represents a positive attitude toward the merchandise, the brand and the company.
• Participates in all inventories.
• Assumes and completes other duties as assigned by store management.
• Meets or exceeds weekly sales goals.
• Satisfactorily completes all duties as assigned by management.
• Is punctual and adheres to designated work schedule.
• Is flexible and works well with peers and management to accomplish duties.
• Follows company Policies and Procedures 100%.
• Performs housekeeping duties as required.

Required Skills To Be Successful

• The Retail Sales Rep should have a friendly and engaging personality and be comfortable with working with members of the general public.
• Good verbal communication skills.
• Ability to stand for a minimum of 8 hours.
• Confident, helpful and polite and be physically fit.
• Stock replenishment.

What Equips You For The Role

• High School (Bachelor Preferred).
• 4-5 years’ experience in Watch industry.
• Proven ability to achieve goals.
• Good Personality.
• Good communication skills.
• Excellent relationship skills.
• Accountability.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.