Retail Sales Representative

Veganologie; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A sustainable fashion retailer in Dubai seeks a Sales Representative to enhance customer experiences and achieve sales goals. The ideal candidate should have retail sales experience, excellent communication skills, and the ability to work in fast-paced environments. This position offers a full-time, permanent role with an attractive salary and bonuses.

Benefits

UAE Employment & Residence Visa

Health insurance

Sales incentives

Qualifications

• Proven work experience as a Retail Sales Representative or similar role.
• Full understanding of the retail sales process.
• Knowledge of inventory stocking procedures.

Responsibilities

• Greet customers warmly and provide accurate product information.
• Respond to customer queries and manage returns.
• Prepare weekly and monthly reports.

Skills

Retail Sales Experience

Achieving Sales Quotas

Customer Service Excellence

Interpersonal Skills

Bilingual (English & Arabic)

Education

Bachelor's degree in business, marketing or related field

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

At Veganologie, we deliver the 3 S’s in fashion: Sustainability, Simplicity, and Style! Our mission is to craft high-quality fashion products with a deep commitment to preserving our planet. By utilizing sustainable materials, optimizing supply chains, and partnering with ethical manufacturers, we take pride in offering designs that exude style and simplicity—while protecting the environment.

Our business seeks a Sales Representative who can provide an excellent customer service experience and meet sales expectations. The successful candidate is responsible for identifying the customer's needs, pitching relevant products, and ensuring a positive sales experience from start to finish; must have a keen attitude to present our product, with a glowing motivation to promote the brand and address customer service concerns & queries with a positive attitude.

RESPONSIBILITIES

• Approach and greet customers warmly and pleasantly
• Introduce and provide accurate information about the product, such as features, pricing, and after-sales service
• Respond to customer queries efficiently
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Inform customers about discounts and special offers
• Ensure racks are fully stocked, and display items are flawlessly clean and superbly arranged
• Track and maintain in-store inventory
• Manage returns of merchandise and address concerns promptly
• Coordinate and communicate with the Sales & Operations Team any support requirements (most especially during store peak hours) to continue providing excellent customer service
• Prepare weekly and monthly reports
• Submit customer feedback to the Sales Team Leader

QUALIFICATIONS

• Proven work experience as a Retail Sales Representative, Sales Associate, Sales Executive or similar role
• Impressive track record of achieving sales quotas
• Must have a full understanding of the retail sales process
• Knowledge of inventory stocking procedures
• Competency in Microsoft applications, including Word, Excel and Outlook
• Excellent written and verbal communication skills
• Ability to perform in fast-paced environments
• Flexible to work various shifts

IDEAL CANDIDATE

• Superb interpersonal skills, including the ability to quickly build rapport with customers
• Committed to providing excellent customer service and a sales-closer
• Meticulous, precise, and keen on details
• Possesses outstanding organizational and time management skills
• Cooperative and a team player
• Energetic and dynamic
• Proactive in taking initiativesResponsible, honest, and respectful
• Bilingual - English & Arabic (an advantage)

EDUCATION

• A bachelor’s degree in business, marketing or a related field is an advantage
• High school graduates are considered

ONBOARDING BENEFITS

• UAE Employment & Residence Visa
• Health insurance under the company umbrella scheme

COMPENSATION

• To suit the chosen candidate with an attractive salary package plus a sales incentive

JOB TYPE

• Full-Time | Permanent