Retail Sales Executive-Automotive

Careers International; Dubai; On-site; AED 60,000 - 110,000; Full time

Job summary

Careers International in Dubai is seeking a results-driven Sales & Customer Engagement professional to promote Great Wall Motors vehicles to walk-in customers and leads, deliver compelling presentations, and drive test drives. You will manage end-to-end sales, coordinate with financing teams, maintain CRM records, and aim to meet monthly and quarterly targets while staying customer-focused.

Join a dynamic team and contribute to delivering excellent service, driving sales, and building long-term

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
• Minimum 2 years of automotive sales experience (excluding Toyota and Nissan).
• Candidates from luxury or premium retail backgrounds may be considered if non-automotive.
• Driving license: valid UAE driving license.
• English proficiency required; Arabic speaking is an added advantage.
• Knowledge of automotive financing options and customer service best practices.

Responsibilities

• Actively promote and sell Great Wall Motors vehicles to walk-in customers and prospective leads.
• Conduct professional vehicle presentations and test drives to highlight product features and benefits.
• Understand customer requirements and recommend appropriate vehicle models, financing options, and accessories.
• Achieve monthly and quarterly sales targets as set by the management.
• Manage the entire sales process — from initial contact to deal closure and post-sale follow-up.
• Build and maintain strong, long-term relationships with both new and existing customers.
• Ensure accuracy and completeness of all sales documentation, including sales agreements and delivery paperwork.
• Coordinate with the finance and insurance teams to facilitate smooth transaction processing.
• Maintain up-to-date records in the CRM system for all customer interactions and sales activities.

Skills

Communication

Negotiation

Closing skills

Customer service

Sales mindset

Education

Bachelor's degree in Business Administration/Marketing

Job description

Sales & Customer Engagement

• Actively promote and sell Great Wall Motors vehicles to walk-in customers and prospective leads.

• Conduct professional vehicle presentations and test drives to highlight product features and benefits.

• Understand customer requirements and recommend appropriate vehicle models, financing options, and accessories.

• Achieve monthly and quarterly sales targets as set by the management.

• Manage the entire sales process — from initial contact to deal closure and post-sale follow-up.

Customer Relationship Management

• Build and maintain strong, long-term relationships with both new and existing customers.

• Ensure a high level of customer satisfaction through consistent communication and service excellence.

• Handle customer inquiries and resolve concerns promptly and professionally.

Documentation & Process Compliance

• Ensure accuracy and completeness of all sales documentation, including sales agreements, loan/finance applications, and delivery paperwork.

• Coordinate with the finance and insurance teams to facilitate smooth transaction processing.

• Maintain up-to-date records in the CRM system for all customer interactions and sales activities.

Market & Product Knowledge

• Stay updated with the latest product features, pricing, and promotional campaigns of GWM and competitors.

• Understand automotive market trends and customer preferences to better position GWM products.

• Provide feedback to management on customer needs, market trends, and competitor activities.

Requirements

• Education: Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).

• Experience: Minimum 2 years of automotive sales experience (excluding Toyota and Nissan).

• Candidates from luxury or premium retail backgrounds may also be considered if non-automotive.

• Driving License: Must hold a valid UAE driving license.

• Language: Proficiency in English is required; Arabic speaking is an added advantage.

• Knowledge: Strong understanding of the automotive industry, vehicle financing options, and customer service best practices.

Key Skills & Competencies

• Excellent communication and interpersonal skills.

• Strong negotiation and closing abilities.

• Customer-oriented with a passion for delivering exceptional service.

• Goal-driven and self-motivated with a proactive sales approach.

• Professional appearance and conduct.

• Ability to work under pressure and meet deadlines.