Retail Sales Executive

BYSL Global Technology Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the retail sector is seeking a strategic and experienced Retail Sales Executive to manage store operations and drive sales performance. The ideal candidate will possess strong leadership skills, extensive experience in retail management within the UAE, and a thorough understanding of UAE labor regulations. This role offers the opportunity to lead a team, optimize customer experience, and meet revenue targets.

Benefits

Yearly Salary Review

Other Benefits as per UAE Labour Law Regulations

Qualifications

• 5 years of retail management experience, preferably in UAE.
• Proven experience in team leadership and sales forecasting.
• In-depth understanding of UAE labor regulations.

Responsibilities

• Oversee store operations and manage staff scheduling.
• Drive sales performance and implement marketing strategies.
• Ensure compliance with UAE labor laws.

Skills

Team Leadership

Sales Forecasting

Operational Execution

Communication

Problem-Solving

Organizational Skills

Process Improvement

Attention to Detail

Decision Making

Fluency in English

Education

Bachelor’s degree in Business Administration, Retail Management, or related field

Tools

POS Systems

Retail Inventory Software

Microsoft Office

Google Workspace

Job description

Vacancy

1 Vacancy

Job Description

• Manage all aspects of store operations, including inventory control, staff scheduling, and visual merchandising to ensure smooth day-to-day functioning
• Monitor and drive sales performance, implementing strategies to meet or exceed revenue targets set by management
• Develop and implement strategies to enhance customer experience and achieve revenue targets set by management.
• Analyze sales trends, customer feedback, and competitor activity to optimize marketing and promotional plans.
• Oversee daily operations, ensuring efficiency in merchandising, stock management, customer experience, and staff scheduling.
• Coordinate offline and online channels to ensure seamless customer experiences, including Click & Collect and e-commerce fulfillment.
• Ensure compliance with UAE labor laws regarding working hours, documentation, and workplace safety; enforce SOPs that align with brand standards and UAE retail regulations.
• Manage visa processes, labor card issuance, and other governmental approvals in coordination with HR and PRO.
• Maintain accurate documentation and reporting in compliance with MOHRE and other regulatory bodies.
• Lead and support the store team to ensure a consistently excellent customer experience.
• Train, develop and motivate team members to meet service and operational standards.
• Establish clear performance goals to drive team accountability and operational excellence, and monitor key performance indicators to compile comprehensive sales and performance reports for senior management
• Promote a positive and productive work environment aligned with company values.
• Ensure customer interactions reflect brand standards in service quality and behavior.
• Handle escalated customer issues with professionalism and timely resolution.
• Maintain store appearance in line with brand guidelines, including visual merchandising and cleanliness.

Desired Candidate Profile

We are seeking a strategic and experienced Retail Sales Executive to oversee all aspects of retail store operations and sales performance in the UAE. This role focuses on driving sales growth, optimizing customer experience, managing day-to-day operations, ensuring regulatory compliance, and leading a high-performing team.

The ideal candidate ensures compliance with UAE labor laws through efficient handling of labor approvals and visa processing. They maintain strong coordination with government authorities, minimizing legal risks. By aligning store operations with market demands, brand standards, and the company’s creative vision, they support strategic performance and reinforce brand identity.

Key Qualifications:

• Proven experience in team leadership, sales forecasting, and operational execution.
• Proficient in POS systems, retail inventory software
• In-depth understanding of UAE labor regulations and experience with visa and PRO-related procedures.
• Excellent communication, problem-solving, and organizational skills.
• Proficiency in Microsoft Office and Google Workspace, particularly Excel/Sheets.
• Ability to work under pressure and meet tight deadlines.
• Proactive mindset toward process improvement and optimization.
• Keen attention to detail with strong decision-making skills.
• Fluency in English is required; Arabic is an advantage.
• Flexibility to work shifts, weekends, and public holidays.

Educational Requirements:

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• If he has job-related experience, the educational qualification requirement can be waived.

Experience Requirements:

• Minimum 5 years of experience in retail management, preferably in the fashion, lifestyle, or consumer goods sector preferably in UAE.

Compensation and other benefits:

• Yearly Salary Review
• Other Benefits as per UAE Labour Law Regulations

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BYSL Global Technology Group is a privately held technology conglomerate founded in 2013 and headquartered in Dhaka Bangladesh with a workforce of 500 to 1000 employees