Retail Sales Associate - Customer-Focused & High-Energy

Al-Futtaim; Dubai; On-site; AED 28,000 - 50,000; Full time

Job summary

Al-Futtaim Retail in Dubai is seeking a Sales Assistant who drives store performance through proactive sales generation and creates a welcoming atmosphere for all customers. You will support daily operations, keep the store clean and visually appealing, and deliver exceptional customer service.

You will be the frontline representative, embodying company values and promoting a positive retail environment, with responsibilities spanning customer service, store ops, and sales generation to meet or

Qualifications

• Excellent verbal communication skills.
• Ability to maintain store cleanliness and organization.
• Strong customer service orientation.
• Product knowledge and retail sales savvy.

Responsibilities

• Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
• Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• Provide customers with current relevant information about the product.
• Thank all customers sincerely for shopping as they exit the store and invite them back.
• Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
• Provide efficient service at the cash wrap, offer gift cards, maintain cash wrap cleanliness, and capture customer information in the database.
• Focus on sales generation by engaging with customers effectively and demonstrating product knowledge.
• Meet or exceed sales goals set by store management while ensuring customer satisfaction.

Skills

Verbal communication

Store cleanliness

Customer service

Product knowledge

Education

High School Degree

Retail sales experience 1-2 years

Job description

Al-Futtaim Retail in Dubai is seeking a Sales Assistant who drives store performance through proactive sales generation and creates a welcoming atmosphere for all customers. You will support daily operations, keep the store clean and visually appealing, and deliver exceptional customer service.

You will be the frontline representative, embodying company values and promoting a positive retail environment, with responsibilities spanning customer service, store ops, and sales generation to meet or