Retail Sales Consultant

Travelex Emirates Exchange; Abu Dhabi; On-site; AED 30,000 - 60,000; Full time

Job summary

Ein etabliertes Unternehmen sucht nach einem engagierten Kundenservicemitarbeiter, der exzellenten Service bietet und Verkaufschancen maximiert. In dieser Rolle sind Sie für die Einhaltung von Richtlinien, die Gewährleistung von Sicherheit und die Pflege von Kundenbeziehungen verantwortlich. Sie werden die Möglichkeit haben, Ihre Fähigkeiten im Einzelhandel und in der Kundenbetreuung zu nutzen, um das Team zu unterstützen und die Unternehmensziele zu erreichen. Wenn Sie ein hohes Maß an persönlicher Integrität und die Fähigkeit haben, Beziehungen aufzubauen, dann könnte dies die perfekte Gelegenheit für Sie sein.

Qualifications

• Erfahrung im Einzelhandel oder Bankwesen.
• Fähigkeit, genau und detailorientiert zu arbeiten.

Responsibilities

• Exzellenten Kundenservice bieten und Verkaufschancen maximieren.
• Einhaltung von Unternehmensrichtlinien und -verfahren.

Skills

Kundenservice

Zahlenverständnis

Englischkenntnisse

Retail Cash Handling

Computerkenntnisse

Job description

Role purpose To offer exceptional customer service whilst maximising all sales opportunities.
Key
accountabilities
Deliver excellent customer service
Follow the sales process in order to maximise sales
Understand features and benefits of all Travelex product lines
Use every opportunity to upsell and crosssell
Recognise the warning signs of questionable transactions and mitigate
possible effects of the sale
Adhere to promotional marketing offers
Manage till stocks
Achieve individual KPIs / targets
Fully investigate overs and shorts (differences) and report
Adhere to company and location policy and procedures including Audit
Risk Health & Safety Security and customer service requirements
Ensure compliance to legal and corporate requirements
Maintain high standards of housekeeping and presentation of stores
Contribute to the success of the team
Complete training within required timelines
Rolespecific
experience and
skills
Retail cash handling and/or banking experience
Good customer service skills
Good numerical ability
Good knowledge of product services and procedures
Demonstrated experience working with computer systems
Ability to work independently as well as in a team environment
Ability to handle routine activities with attention to accuracy and detail
Flexibility to work different shifts and locations as required
English language skills
General
experience and
personal
qualities
Selfaware openminded with a high degree of personal and professional
integrity
The ability to build and manage relationships developing trust and credibility
with customers partners peers teams internal and external stakeholders
A strong record of performance delivery in their area of expertise through
increased sales and/or performance against KPIs
The ability to analyse issues and solve problems
Drive customer focus in everything we do to gain and retain high quality
customers for the long term success of Travelex

Required Experience:

Contract