Retail Sales Associate

Crystal Gallery; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A retail company in Abu Dhabi is seeking a Retail Sales Associate to deliver exceptional customer service and achieve sales targets. The ideal candidate will have a Bachelor's Degree and at least 2 years of experience in retail sales, with knowledge of graphic design using Photoshop and Corel Draw. Strong communication and negotiation skills are essential, as well as the ability to work under pressure and manage customer complaints effectively.

Qualifications

• At least 2 years of relevant work experience as a Retail Sales Associate or Sales Representative.
• Working Graphics knowledge on Photoshop and Corel Draw.
• Ability to perform under pressure and address complaints in a timely manner.

Responsibilities

• Welcome customers to the store.
• Ensure high levels of customer satisfaction through excellent sales service.
• Work towards achieving sales goals.

Skills

Customer service focus

Proficiency in English

Negotiation skills

Team player

Education

Bachelor's Degree

Tools

Photoshop

Corel Draw

Job description

Job Id: CG/062017/215 Position: Retail Sales Associate Department: Sales & Marketing Posted: 30 Jun 2025 Closing Date: 31 Oct 2025 Location: Abu Dhabi Salary: Not Specified Description: The Retail Sales Associate with working Graphics knowledge on Photoshop and Corel Draw. Also responsibilities include partnering closely with customers to understand their needs, answer queries and recommend the right product that will meet their requirement. The Retail Sales Associate should also be able to promptly resolve customer complaints to ensure highest client satisfaction. A successful Retail Sales Associate will stay up-to-date on product features and maintain high standards of our stores visually. The key objective of a Retail Sales Associate will be to achieve excellent customer service and consistently achieve the store's sales goals. Key Responsibilities:

Welcome customers to the store.

Assess customer's needs; provide assistance by answering queries and product information.

Ensure high levels of customer satisfaction through excellent sales service.

Build productive trust relationships with customers

Work towards achieving sales goals.

Drive sales by going the extra mile.

Actively seek out customers in store.

Remain up to date on new products and features.

Enter and maintain customer information in the database.

Generate daily sales and other reports.

Process point of sale (POS) purchases.

Cross sell products.

Manage and account for daily cash sales.

Handle product returns, customer complaints and other concerns.

Work with colleagues to achieve store objectives.

Maintain product stock, store appearance and product displays.

Comply with inventory control procedures

Work towards enhancing processes and systems. Qualification: Bachelors Degree Experience: 2 years Required Skills:

At least 2 years of relevant work experience as a Retail Sales Associate or Sales Representative.

Working Graphics knowledge on Photoshop and Corel Draw.

Proficiency in English.

Good communication, interpersonal skills and a team player.

Confident personality with customer service focus.

Negotiation and presentation skills.

Ability to perform under pressure and address complaints in a timely manner.

Good understanding of sales methods and customer service practices.

A passion for selling with previous record of achieving sales targets.

Hands-on experience with POS transactions.

Familiarity with inventory procedures.

Availability to work flexible shifts.

Bachelor's Degree. Other Eligibility: Not Specified

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