Retail Sales Advisor

Axiom Telecom; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Sales Representative who excels in customer service and sales. In this dynamic role, you will engage with customers, understand their needs, and provide tailored solutions to enhance their shopping experience. Your ability to communicate effectively and build trust will be crucial in ensuring customer satisfaction and contributing to the store's success. If you have a passion for retail and a knack for sales, this opportunity offers a chance to thrive in a vibrant environment where your efforts directly impact the business's profitability.

Qualifications

• Proven experience in retail sales or similar roles.
• Understanding of retail sales processes and consumer behavior.

Responsibilities

• Greet customers and provide accurate product information.
• Manage returns and ensure racks are stocked.
• Coordinate with team for excellent customer service.

Skills

Communication Skills

Customer Service

Sales Skills

Flexibility

Basic Math Skills

Education

High School Degree

BSc in Marketing or related field

Job description

Job brief

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.

Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services, and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store's profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g., product features, pricing, and aftersales services)
• Answer customers' questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Requirements and skills

• Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills capable of building trusting relationships
• Flexibility to work various shifts
• High school degree
• BSc in Marketing or related field is a plus

Required Experience: Unclear Seniority