Retail Parts Sales Executive

Al Futtaim Private Company (LLC); Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Al Futtaim Private Company (LLC) is seeking a Parts Sales Executive to drive and develop the Commercial Vehicles Parts Sales business. The candidate will maintain customer relationships and develop new accounts, ensuring sales targets and customer satisfaction are met.

The ideal applicant should have a High School Certificate, 2–3 years in parts sales, and effective English communication; Arabic knowledge is an advantage. A valid UAE Driver's License is required.

Qualifications

• High School Certificate or Diploma (12 years of school education).
• 2–3 years of automotive experience in parts sales, preferably in the Commercial Vehicle sector.
• Good English communication skills; knowledge of Arabic is an advantage.
• Valid UAE Driver's License.

Responsibilities

• Maintain an active customer profile database for analysis.
• Conduct regular customer visits to assess business requirements.
• Achieve or exceed sales targets while maximizing profitability.
• Submit daily call reports indicating customer visits.
• Coordinate the delivery of parts ordered by customers.
• Maintain high sales volume at profitable margins.
• Work extended hours as necessary to achieve sales goals.

Skills

Excellent relationship management skills

Strong customer service and target-oriented approach

Proficient negotiation skills

Adaptability and effective communication

Education

High School Certificate or Diploma

Job description

Role Summary

The Parts Sales Executive is tasked with driving and developing the Commercial Vehicles Parts Sales business by maintaining and enhancing relationships with existing customers while also developing new customer accounts within the assigned territory. They are responsible for meeting sales targets, managing customer satisfaction, and ensuring deliveries are coordinated efficiently.

Key Responsibilities

• Maintain an active customer profile database to ensure all relevant details are up to date for analysis or campaigns.
• Conduct regular customer and field visits to assess business requirements and maintain healthy relationships, ensuring top customer satisfaction levels.
• Achieve or exceed monthly and annual sales targets while maximizing profitability through focus on net sales and gross margin earnings.
• Submit daily call reports indicating visits made to existing and potential new customers and track growth in the customer database.
• Ensure that monthly overdues are not more than the agreed target, maintaining financial discipline.
• Coordinate the delivery of parts ordered by customers and ensure comprehensive follow‑up, gathering customer feedback.
• Maintain high sales volume at profitable margins despite severe competition.
• Work extended hours, evenings and weekends when necessary to achieve sales goals.

Mandatory Requirements

• High School Certificate or Diploma (12 years of school education).
• 2–3 years of automotive experience in parts sales, preferably in the Commercial Vehicle sector with field sales experience.
• Good English communication skills; knowledge of Arabic is an advantage.
• Valid UAE Driver's License.

Required Skills & Competencies

• Excellent relationship management skills.
• Strong customer service and target-oriented approach.
• Proficient negotiation skills.
• Adaptability and effective communication.