Retail Operation Executive (Temporary Contract)

Chanel, Inc.; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Retail Operations Executive for a temporary contract role. This position is crucial in supporting the Retail Operations Project Manager to ensure the seamless opening and refurbishment of new boutiques. The ideal candidate will enhance operational efficiency and facilitate communication across departments. Responsibilities include coordinating project timelines, managing back-office operations, and supporting inventory processes. If you have a passion for luxury retail and a proactive mindset, this opportunity offers a dynamic environment where your contributions will be valued.

Qualifications

• Experience in luxury retail operations with a hands-on approach.
• Fluency in English and excellent communication skills.

Responsibilities

• Support boutique openings and renovations, ensuring all departments are aligned.
• Collaborate on PLV forecasts and assist with operational tasks.

Skills

Luxury Retail Operations Experience

Communication Skills

Problem-Solving Skills

Organizational Skills

Multitasking Abilities

Attention to Detail

Flexibility and Adaptability

Tools

MS Office

Excel

PowerPoint

Outlook

Job description

Retail Operation Executive (Temporary Contract)

Retail Operation Executive (Temporary Contract)

Apply locations: Dubaï

Time type: Full time

Posted on: Posted 2 Days Ago

Time left to apply: End Date: April 24, 2025 (30+ days left to apply)

Job requisition id: JOBREQ00100656

The Retail Operations Executive will play a vital role in supporting the Retail Operations Project Manager in the seamless opening and refurbishment of new boutiques, as well as in the ongoing optimization of retail operations. This position will focus on facilitating communication, enhancing operational efficiency, and assisting with project management tasks.

(Please note this role is until December 2025)

Key Responsibilities:

Support in Boutique Openings and Renovations:

1. Assist in coordinating project timelines and ensure all departments and suppliers are aligned during new boutique openings and refurbishments.
2. Support in managing administrative processes for refurbishments, new openings, and day-to-day operations to ensure seamless boutique functionality.

Backoffice Operations Management:

1. Collaborate with the Retail Operations Project Manager on regular PLV forecasts, ensuring alignment with market vision, deadlines & tracking of the orders.
2. Aid in the development and execution of gifting and sampling strategies for the retail network.
3. Support the follow-up of the novelty distribution process for each POS & the stock optimization process.

Operational Support:

1. Help organize and conduct annual inventories in boutiques.
2. Provide ongoing support to VM Ambassadors to ensure the brand image on the POS.
3. Assist in the fashion pieces tracking and follow-up process to create more clarity for future orders.
4. Aid to establish a structured process framework to support partner markets in forecasting, ordering, and operational activities, ensuring efficiency and alignment with brand standards.

Communication and Reporting:

1. Foster strong communication and collaboration between the Retail Office and field teams, as well as other departments including IT, Learning, Commercial, and Marketing related to the Retail business.
2. Proactively contribute to regular qualitative and quantitative reporting to the Retail Operations Project Manager.

Administrative Duties:

1. Assist in the organization of the uniforms ordering process and other administrative tasks as needed.
2. Participate in regular meetings with the Retail Project Manager and contribute ideas for continuous improvement in retail operations.

What you bring with you:

1. Experience in luxury retail operations, preferably with experience in point-of-sale activities. Positive and proactive mindset with a strong hands-on approach to problem-solving and operational tasks.
2. Excellent communication skills, both verbal and written, with fluency in English (additional languages are a plus).
3. Strong organizational and multitasking abilities to manage multiple projects and deadlines efficiently.
4. High level of proficiency in MS Office, particularly Excel, PowerPoint, and Outlook.
5. Detail-oriented and structured approach to administrative and operational processes.
6. Flexibility and adaptability to thrive in a fast-paced and dynamic retail environment.
7. Enthusiasm for luxury retail, with a passion for maintaining brand excellence in boutique operations.