Retail Merchandising Manager

Hermès; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury fashion brand based in Dubai is seeking an experienced Retail Merchandiser to enhance product offerings and drive sales strategies. The ideal candidate will have 5-7 years in retail merchandising, strong analytical skills, and proficiency in Microsoft Excel. This role involves collaborating with various teams to optimize store performance and customer satisfaction.

Qualifications

• 5-7 years of Retail Merchandising or Buying experience in retail.
• Excellent communication skills, capable of liaising with Retail and Corporate teams.
• Detail-oriented in analyses and concise in sharing insights.

Responsibilities

• Frequent store visits to acquire product expertise, analyze feedback, and identify trends.
• Collaborate on defining OTB for stores aligned with strategies and stock objectives.
• Support new product launches by collaborating with various teams.

Skills

Analytical skills

Organizational skills

Communication skills

Interpersonal skills

Proactive approach

Tools

Microsoft Office

Excel

Job description

RESPONSIBILITIES

Market and Métier knowledge

• Frequent store visits to acquire product expertise, analyze feedback, and identify trends.
• Monitor sales performance through quantitative analyses and qualitative feedback.
• Undertake detailed analyses to understand business opportunities and risks.
• Build action plans in collaboration with Retail, Training, Customer Service, Metiers, and Europe Region to achieve goals.
• Plan product feedback sessions and metier circles with ambassadors to gather insights and prepare for buying sessions.
• Work closely with the Retail Merchandising Director to update sales forecasts.

OTB and Buying management

• Collaborate on defining OTB for stores aligned with subsidiary and Europe strategies and stock objectives.
• Monitor and control reorders to stay within budgeted stock levels.
• Propose buying strategies and support store buying to ensure a coherent offer that meets customer needs and enhances store identity, balancing novelties and bestsellers.
• Monitor PSI and replenishment with the Planning team, proposing adjustments based on sales, assortment, and retail constraints.

Product animation

• Support new product launches by collaborating with Training, Visual Merchandising, and Communications teams.
• Work with VM team to optimize product visibility, create coherent VM stores, and highlight products as needed.
• Contribute to Animations and Events by managing product assortment, ensuring timely delivery with Customer Service, collaborating on VM plans, and providing tools for Retail teams.
• Manage product transfers and replenishments across the region to optimize sales and stock levels.
• Support in-store briefings for key products with the Training team.

Métiers & Europe Community partnership

• Share and adapt Europe strategy within the subsidiary, incorporating best practices from the community.
• Work with Métiers to implement their strategy locally and pursue growth goals.
• Serve as the key liaison between Stores and Métiers, sharing feedback and key information.

REQUIREMENTS

• 5-7 years of Retail Merchandising or Buying experience in retail.
• Highly analytical with excellent organizational and presentation skills.
• Advanced knowledge of Microsoft Office, especially Excel.
• Excellent communication skills, capable of liaising with Retail and Corporate teams.
• Detail-oriented in analyses, concise and action-focused in sharing insights.
• Business and service-oriented, proactive, and innovative.
• Team player with strong interpersonal skills.